--- title: "Maryhill Housing Customer Survey 2021" ocid: "ocds-r6ebe6-0000651777" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000651777" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000651777.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000651777.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "MARYHILL HOUSING ASSOCIATION LTD" published: "2021-05-17" --- # Maryhill Housing Customer Survey 2021 Buyer: MARYHILL HOUSING ASSOCIATION LTD Current stage: Award OCID: ocds-r6ebe6-0000651777 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000651777) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000651777.json) ## Summary The procurement process for the Maryhill Housing Customer Survey 2021, initiated by Maryhill Housing Association Ltd, is currently in the award stage following an open procurement method. This contract, located in Glasgow, UK, has an active value of £13,920 and will deliver insights on customer satisfaction from social housing tenants and owner-occupiers. The tender period ended on 7th May 2021 with the successful awarding of the contract to Knowledge Partnership on 14th May 2021. The comprehensive survey aims to gather findings between May and August 2021, meeting regulatory reporting requirements and influencing future service provisions. This tender presents a significant opportunity for consultancy firms, particularly those with expertise in customer surveys and housing services. Businesses engaged in social research, data analysis, and community engagement would be well-suited to compete, especially those capable of providing comprehensive reporting and insights. The project aligns with the ongoing demand for enhanced service delivery in the housing sector, making it a valuable opportunity for growth in a competitive market. ## Notice Maryhill Housing is seeking to commission an external consultant to carry out a comprehensive survey of our customers and to provide a detailed report on findings between May and August 2021. ### Lot Information Lot 1 Maryhill Housing is seeking to commission an external consultant to carry out a comprehensive survey of our customers and to provide a detailed report on findings between May and August 2021. The survey will look at customer satisfaction from our social housing tenants and from owner occupiers who receive a factoring service from us. The survey will have the dual purpose of meeting the Association's reporting requirements to the Scottish Housing Regulator (SHR) and providing input into the future shaping of our services when COVID-19 lockdown restrictions are relaxed. See attached brief for full details. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY415311 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 May 2021 | | Submission deadline | 7 May 2021 | | Future notice date | Not specified | | Award date | 14 May 2021 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £13,920 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | MARYHILL HOUSING ASSOCIATION LTD | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G20 8RG | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Maryhill | | Westminster constituency | Glasgow North | | Delivery location | TLM82 Glasgow City | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | KNOWLEDGE PARTNERSHIP | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79315000 - Social research services ## Release History - 17 May 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY415311 - 23 Apr 2021 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR412863 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR412863&idx=3 23rd April 2021 - Wellbeing questions to potentially be included in the survey, as requested - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR412863&idx=1 23rd April 2021 - Maryhill Housing Customer Survey - Brief - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR412863&idx=2 23rd April 2021 - Maryhill Housing Customer Survey 2021 - Template - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR412863 Maryhill Housing Customer Survey 2021 - Maryhill Housing is seeking to commission an external consultant to carry out a comprehensive survey of our customers and to provide a detailed report on findings between May and August 2021. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY415311 Maryhill Housing Customer Survey 2021 - Maryhill Housing is seeking to commission an external consultant to carry out a comprehensive survey of our customers and to provide a detailed report on findings between May and August 2021. ## Notice URLs - http:// - http://www.maryhill.org.uk - http://www.publiccontractsscotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000651777 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000651777. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000651777.json.