---
title: "Provision of Civica Digital 360EDM and Workflow Software (EDRMS)"
ocid: "ocds-r6ebe6-0000652085"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000652085"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000652085.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000652085.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOUTH LANARKSHIRE COUNCIL"
published: "2021-04-27"
---

# Provision of Civica Digital 360EDM and Workflow Software (EDRMS)

Buyer: SOUTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000652085

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## Summary

South Lanarkshire Council initiated a procurement process for the “Provision of Civica Digital 360EDM and Workflow Software (EDRMS)” to support its Benefits and Revenue Services, with a current contract that expired on 31 March 2021. The contract was awarded to Civica (UK) Ltd following an open procurement method under the Crown Commercial Services Data and Application Solutions Framework. The award was finalised on 26 April 2021, with the total contract value set at £138,541.20.

This tender represents a valuable opportunity for technology firms specialising in digital solutions and document management software. Businesses that can provide similar software and services aimed at local authorities may find a suitable match for their offerings. The procurement emphasises compliance with public sector protocols, making it crucial for potential suppliers to demonstrate their adherence to established standards and integration capabilities with existing systems.

## Notice

The main objective of the contract will be to deliver contract compliance with both the Council's Standing Orders and the wider procurement legislation. The Council have a requirement to renew the current EDRMS contract for Benefits and Revenue Services which expires on the 31st March 2021. The Council currently use the Digital 360 Solution provided by Civica. The current contract include the provision for Blue Badge Support, Benefit and Revenue Support, Paypoint Support and Licence Scanner Support.

### Lot Information

Lot 1

The Crown Commercial Services Data and Applications Solutions Framework (RM3821) was identified as a compliant procurement route for the renewal of the current contract. This Framework itself is a replacement for the previous generation framework - Local Authority Software Applications (RM1059) for which the current contract was awarded from. Using the Crown Commercial Services Data and Application Solutions Framework gives the Council access to the eMarketplace. Civica's software packages are available through the eMarketplace and in guidance with the Framework call-off procedure allows the Council to select which software to direct purchase based on the following: 1) The requirements must be intrinsically linked to a system already within the customers organisation 2) The products they are looking to award must be present on the Government eMarketplace. Digital 360 is the current package that the Council use therefore we can demonstrate the system is already intrinsically linked and available on eMarketplace meeting the Direct Award requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR413135 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £138,541 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH LANARKSHIRE COUNCIL |
| Locality | HAMILTON |
| Post town | Motherwell |
| Postcode | ML3 0AA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Hamilton North and East |
| Westminster constituency | Hamilton and Clyde Valley |
| Delivery location | TLM95 South Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212783 - Content management software development services

## Release History

- 27 Apr 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR413135

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR413135
  Provision of Civica Digital 360EDM and Workflow Software (EDRMS) - The main objective of the contract will be to deliver contract compliance with both the Council's Standing Orders and the wider procurement legislation. The Council have a requirement to renew the current EDRMS contract for Benefits and Revenue Services which expires on the 31st March 2021. The Council currently use the Digital 360 Solution provided by Civica. The current contract include the provision for Blue Badge Support, Benefit and Revenue Support, Paypoint Support and Licence Scanner Support.

## Notice URLs

- http://
- http://www.southlanarkshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000652085
- https://www.scotcourts.gov.uk/the-courts/court-locations/hamilton-sheriff-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000652085. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000652085.json.