---
title: "Support & Maintenance: Legacy Capita ICCS"
ocid: "ocds-r6ebe6-0000652422"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000652422"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000652422.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000652422.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2021-04-29"
---

# Support & Maintenance: Legacy Capita ICCS

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000652422

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## Summary

The Scottish Police Authority is seeking support and maintenance for the existing Capita Integrated Communications Control System (ICCS) at its West and North Area Control Rooms. This contract, titled "Support & Maintenance: Legacy Capita ICCS," is in the award stage following a limited procurement method, which allowed the contracting authority to award the contract without a prior competitive process. The total contract value is £449,267, and it is active, with a start date of 1st April 2021 and a completion date of 31st March 2022. The procurement is classified within the services industry category and is located in Glasgow, UK.

This tender presents a valuable opportunity for businesses specialising in communications control systems and maintenance services, particularly those with experience working with public sector clients. Companies that have existing relationships with Police Scotland or are familiar with the technical aspects of the Capita ICCS would be particularly well-suited for future opportunities, especially given the option for an additional six-month extension to the current contract. As public safety remains a key priority, providers that can demonstrate high-quality service and competitive pricing will have the potential to thrive in this market.

## Notice

Support and maintenance for the existing Capita Integrated Communications Control System (ICCS) at the Police Scotland West and North Area Control Rooms from 1st April 2021 to 31st March 2022.

### Lot Information

Lot 1

Support and maintenance for the existing Capita Integrated Communications Control System (ICCS) at the Police Scotland West and North Area Control Rooms. A new National ICCS has been procured for Police Scotland under a separate procurement (OJEU Ref 2018/S 104-237570). Support and maintenance for the existing system requires to be extended until it has been replaced.

Options: An additional 6 month extension option is avaiable from 1/4/22 - 30/9/22. The associated cost has been included in the total contract value published in this notice.

### Procurement Information

This is an extension of support and maintenance for the existing Capita ICCS solution currently operating within Police Scotland West and North Command Areas. It is considered that the extension of the support and maintenance is consistent with Regulation 33 (1) (b) (ii) of the Public Contracts (Scotland) Regulations 2015, which allows a contracting authority to award a contract without a competitive process when for technical reasons a public contract may be awarded only to a particular economic operator.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR413362 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £449,267 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 1DZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 29 Apr 2021 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR413362

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR413362
  Support & Maintenance: Legacy Capita ICCS - Support and maintenance for the existing Capita Integrated Communications Control System (ICCS) at the Police Scotland West and North Area Control Rooms from 1st April 2021 to 31st March 2022.

## Notice URLs

- http://
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000652422

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000652422. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000652422.json.