---
title: "P20-137 Call Off Contract for Service Desk Tool Software"
ocid: "ocds-r6ebe6-0000653352"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000653352"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000653352.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000653352.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SKILLS DEVELOPMENT SCOTLAND CO. LIMITED"
published: "2021-05-07"
---

# P20-137 Call Off Contract for Service Desk Tool Software

Buyer: SKILLS DEVELOPMENT SCOTLAND CO. LIMITED  
Current stage: Award  
OCID: ocds-r6ebe6-0000653352

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## Summary

The procurement process for the "P20-137 Call Off Contract for Service Desk Tool Software" was conducted by Skills Development Scotland Co. Limited, located in Glasgow, UK. This contract falls under the services category and has been classified under the CPV code 72268000. The procurement method used was an open procedure, with the contract having been awarded on April 20, 2021, for an amount totalling GBP 696,603.60. This call-off contract is set for a duration of two years and involves the provision of service desk tool software used by Skills Development Scotland and its partner organisations, including Scottish Enterprise and Highlands and Islands Enterprise.

This tender represents a significant opportunity for businesses specialising in software solutions, particularly those within the IT services sector. Companies that provide service desk tools or related software services would be well-positioned to engage in future similar contracts. As this contract has been awarded under a framework agreement, it highlights an opportunity for larger businesses with established partnerships with public bodies to expand their footprint and for smaller firms to consider partnerships or collaborations that meet the specific requirements of future tenders.

## Notice

Service Desk Tool Software used by the SDS EIS function and across the EIS Partner organisations of SDS, SE, HIE and SoSEA. This call off contract is for two years.

### Lot Information

Lot 1

This is a call off contract award notice for the supply of the Service Desk Tool Software for the SDS EIS function. Please note that this call off contract is awarded under the Scottish Procurement Software Value Added Reseller sole supplier framework agreement NP 5016-17.. This is not a new opportunity and is a call off contract award notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY414081 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £696,603 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SKILLS DEVELOPMENT SCOTLAND CO. LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 1DY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow East |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 7 May 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY414081

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY414081
  P20-137 Call Off Contract for Service Desk Tool Software - Service Desk Tool Software used by the SDS EIS function and across the EIS Partner organisations of SDS, SE, HIE and SoSEA. This call off contract is for two years.

## Notice URLs

- http://
- http://www.skillsdevelopmentscotland.co.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000653352

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000653352. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000653352.json.