---
title: "PS/21/08 - Unified Communications"
ocid: "ocds-r6ebe6-0000654793"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000654793"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000654793.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000654793.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST AYRSHIRE COUNCIL"
published: "2021-06-08"
---

# PS/21/08 - Unified Communications

Buyer: EAST AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000654793

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## Summary

The East Ayrshire Council has completed a procurement process for a contract titled "PS/21/08 – Unified Communications", which is crucial for maintaining its telephony and contact centre infrastructure. This contract falls under the services industry category and was initiated through an open procedure procurement method. It is associated with the CCS Framework RM3808, Lot 10. The contract was awarded to Atos IT Services UK Limited, with the contract value set at £165,930 and signed on 1 April 2021. The location of the procurement activities is Kilmarnock, UK, and is classified under the General public services category.

This tender presents significant opportunities for expansion in the telecommunications and IT services sectors, specifically for businesses that provide infrastructure support for telephony and contact centre operations. Companies with expertise in network services, particularly those capable of offering solutions within the framework guidelines of CCS RM3808, would be well-suited to compete for similar future contracts. The successful bidding firm, Atos IT Services UK Limited, underscores the potential for both large and specialised firms to secure similar contracts that support public sector capabilities.

## Notice

Retender of PS/16/20 (awarded under CCS RM1045) which has now expired. This contract maintains the telephony and contact centre estate which is a critical element of EACs infrastructure support. Renewal will be under RM3808, Lot 10

### Lot Information

Lot 1

Original contract PS/16/20 was Direct Award - CCS Framework RM1045 - Network Services (Lot 2 - Local Connectivity Services) but has now expired. Maintaining the telephony and contact centre estate is a critical element of EACs infrastructure support therefore maintenance has been renewed under CCS Framework RM3808, Lot 10

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN417608 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jun 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £165,930 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST AYRSHIRE COUNCIL |
| Locality | KILMARNOCK |
| Post town | Kilmarnock |
| Postcode | KA3 7BU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | East Ayrshire |
| Electoral ward | Kilmarnock East and Hurlford |
| Westminster constituency | Kilmarnock and Loudoun |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 8 Jun 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN417608

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN417608
  PS/21/08 - Unified Communications - Retender of PS/16/20 (awarded under CCS RM1045) which has now expired. This contract maintains the telephony and contact centre estate which is a critical element of EACs infrastructure support. Renewal will be under RM3808, Lot 10

## Notice URLs

- http://
- http://www.east-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000654793
- https://www.scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000654793. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000654793.json.