---
title: "Award of Scottish Government: National Customer Satisfaction Survey 2020-21 to support the verifi..."
ocid: "ocds-r6ebe6-0000657517"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000657517"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000657517.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000657517.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2021-08-31"
---

# Award of Scottish Government: National Customer Satisfaction Survey 2020-21 to support the verifi...

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000657517

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000657517)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000657517.json)

## Summary

The Scottish Government is managing the procurement process for the "Award of Scottish Government: National Customer Satisfaction Survey 2020-21" project, which aims to carry out the National Customer Satisfaction Survey for the year 2020-21. The procurement falls under the services category, specifically focusing on research and development services and related consultancy services. The tender period commenced on 23rd July 2021 and is scheduled to conclude on 16th December 2021. The buying organisation is based in Livingston, with the relevant contact point being the Local Government and Communities division.

This tender offers significant opportunities for businesses in the research and consultancy sectors, particularly those specialising in customer satisfaction research and analysis. Companies that provide innovative methodologies or have experience in conducting national surveys will be well-placed to compete for this contract. The total contract value is £14,775, which could support growth for bidders that secure the award during this competitive procurement process.

## Notice

This project will undertake the National Customer Satisfaction Survey for 2020-21.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG426051 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Aug 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Aug 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £14,775 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Additional buyers | HIGHLANDS AND ISLANDS ENTERPRISE |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 5NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | AECOM; IPSOS MORI; PYE TAIT CONSULTING |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 31 Aug 2021 at 15:55 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG426051

## Notice URLs

- http://www.hie.co.uk
- http://www.scotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000657517. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000657517.json.