---
title: "Provision, support and maintenance of a Social Care case management system"
ocid: "ocds-r6ebe6-0000657834"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000657834"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000657834.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000657834.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2021-07-09"
---

# Provision, support and maintenance of a Social Care case management system

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000657834

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000657834)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000657834.json)

## Summary

North Ayrshire Council has completed the procurement process for the tender titled "Provision, support and maintenance of a Social Care case management system." This project falls under the goods category and focuses on social care services. The contract was awarded on 1st June 2021, and the implementation location is within North Ayrshire, UK. The procurement method used was an open procedure, which allowed any interested suppliers to submit bids. Notably, this procurement was initiated to replace the existing CareFirst system, addressing various aspects of social care management.

This contract offers substantial opportunities for businesses, especially those specialising in cloud-based solutions and social care management systems. Companies that can provide innovative software solutions in line with the Scottish Government's Cloud First agenda would be particularly well-suited to pursue similar tenders. The award highlights the importance of adhering to specific procurement criteria, thereby creating an encouraging environment for technical firms looking to expand their service offerings in the public sector.

## Notice

North Ayrshire Council/ HSCP required a system to replace the current CareFirst Social care system. The system will include case management for children's social care, adult social care, Criminal Justice legislation and, finance with a system that meets the Scottish Government's Cloud First agenda.

### Lot Information

Lot 1

North Ayrshire Council/ HSCP required a system to replace the current CareFirst Social care system. The system will include case management for children's social care, adult social care, Criminal Justice legislation and, finance with a system that meets the Scottish Government's Cloud First agenda. The Council utilised the G-Cloud 12 Framework Agreement which offered a suite of cloud provisioned software and associated services including services for Social Care systems.. Referring to section II.2.5) Award criteria - this was not based on price, but by following the 6-step buying process on the Digital Marketplace associated with the Crown Commercial Services G-Cloud 12 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL420779 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,004,575 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM63 Lochaber, Skye and Lochalsh, Arran and Cumbrae, and Argyll and Bute, TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OLM SYSTEMS |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 35721000 - Electronic intelligence system
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Jul 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL420779

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL420779
  Provision, support and maintenance of a Social Care case management system - North Ayrshire Council/ HSCP required a system to replace the current CareFirst Social care system. The system will include case management for children's social care, adult social care, Criminal Justice legislation and, finance with a system that meets the Scottish Government's Cloud First agenda.

## Notice URLs

- http://
- http://www.north-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000657834

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000657834. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000657834.json.