---
title: "Audio Guides Content Delivery and Maintenance"
ocid: "ocds-r6ebe6-0000657959"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000657959"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000657959.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000657959.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HISTORIC ENVIRONMENT SCOTLAND"
published: "2021-07-27"
---

# Audio Guides Content Delivery and Maintenance

Buyer: HISTORIC ENVIRONMENT SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000657959

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## Summary

The procurement process for the contract titled "Audio Guides Content Delivery and Maintenance" was initiated by Historic Environment Scotland, a national agency based in Edinburgh, UK. This procurement falls under the services industry category, specifically targeting conservation and tourism sectors. The procurement method for this contract was classified as limited, employing an award procedure without prior publication of a call for competition due to the liquidation of the previous supplier. The contract was signed on 23rd July 2021 for a maximum duration of 24 months, valued at £450,000.

This tender provides significant opportunities for businesses specialising in audio guide content creation and maintenance, particularly those that can deliver high-quality multilingual audio content suitable for diverse visitor groups, including families and individuals with visual impairments. As the contract aims to ensure continuity of service following unforeseen disruptions, organisations with relevant expertise and a strong track record in similar projects, especially in the heritage and tourism sectors, would be well-positioned to compete in future procurement opportunities when Historic Environment Scotland reviews its requirements.

## Notice

HES delivers audio tours through physical devices and progressive web applications. This covers the creation and development of suitable content for a diverse range of visitors. It also includes the development and delivery of progressive web tours and the maintenance of the HES owned physical devices and ancillary products, as well as changes to the content.

### Lot Information

Lot 1

HES requires high quality audio content that is compatible with the handsets that are used. The content must be suitable for all visitors both adults and children and will in some cases include tours in various languages including the British Sign Language and for specific visitor groups (eg families and visually impaired visitors)HES will provide detailed information about the sites and the key stops so that the supplier can produce the high quality files for tours of a variety of times and in various languages. Some sites will only require updates to key stops on the routes at the sites as opposed to re-doing the whole recording for the site.

### Procurement Information

The current supplier of this service has gone into liquidation (Antenna International) and the assets have been purchased by another company (ATS Heritage). To ensure unbroken continuity of service of the audio guides, software and web applications, and to ensure that there is minimum impact upon HES resources, it is HES's intention to award a contract to ATS Heritage for a maximum duration of 24 months. The contract will provide some stability for the recovery of our sites owing to the impact of the COVID global pandemic and will also allow HES time to review the future requirements before going back to the marketplace for a new audio guide content and maintenance contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL422204 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Jul 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £450,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HISTORIC ENVIRONMENT SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH9 1SH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Southside/Newington |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATS HERITAGE |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64216200 - Electronic information services

## Release History

- 27 Jul 2021 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL422204
- 28 Jun 2021 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN419559

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN419559
  Audio Guides Content Delivery and Maintenance - HES delivers audio tours through physical devices and progressive web applications. This covers the creation and development of suitable content for a diverse range of visitors. It also includes the development and delivery of progressive web tours and the maintenance of the HES owned physical devices and ancillary products, as well as changes to the content.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL422204
  Audio Guides Content Delivery and Maintenance - HES delivers audio tours through physical devices and progressive web applications. This covers the creation and development of suitable content for a diverse range of visitors. It also includes the development and delivery of progressive web tours and the maintenance of the HES owned physical devices and ancillary products, as well as changes to the content.

## Notice URLs

- http://
- http://historicenvironment.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000657959

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000657959. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000657959.json.