---
title: "EDC/2020/2997 ITrent Support & Maintenance"
ocid: "ocds-r6ebe6-0000658707"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000658707"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000658707.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000658707.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST DUNBARTONSHIRE COUNCIL"
published: "2021-06-28"
---

# EDC/2020/2997 ITrent Support & Maintenance

Buyer: EAST DUNBARTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000658707

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000658707)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000658707.json)

## Summary

East Dunbartonshire Council has awarded a contract for iTrent Support & Maintenance, aiming to engage a qualified contractor for this service. The procurement process is complete, and the award was made following an open procedure. The total contract value is £209,996. The council's headquarters is located at Civic & Corporate Headquarters, Southbank Marina, Kirkintilloch, G66 1TJ, UK. The contract was signed on 1st April 2020, and the opportunity was classified under the services category within the software and IT industry.

This contract presents significant opportunities for businesses specialising in software maintenance and IT support services. Companies with experience in supporting HR systems like iTrent would be particularly well-suited to compete. Additionally, the awarding of the contract to Softcat Plc indicates a preference for large suppliers, but smaller firms with relevant expertise might explore collaborative approaches or joint ventures to enhance their competitiveness in future tenders.

## Notice

East Dunbartonshire Council were seeking to appoint a suitably qualified and experienced contractor to provide iTrent maintenance and support.

### Lot Information

Lot 1

East Dunbartonshire Council have a requirement to appoint a suitably qualified and experienced contractor to provide iTrent maintenance and support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN419647 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jun 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Apr 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £209,996 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST DUNBARTONSHIRE COUNCIL |
| Locality | KIRKINTILLOCH |
| Post town | Glasgow |
| Postcode | G66 1TJ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM31 East Dunbartonshire and West Dunbartonshire |
| Local authority | East Dunbartonshire |
| Electoral ward | Lenzie and Kirkintilloch South |
| Westminster constituency | Mid Dunbartonshire |
| Delivery location | TLM81 East Dunbartonshire, West Dunbartonshire, and Helensburgh and Lomond |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72250000 - System and support services
- 72253200 - Systems support services
- 72261000 - Software support services

## Release History

- 28 Jun 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN419647

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN419647
  EDC/2020/2997 ITrent Support & Maintenance - East Dunbartonshire Council were seeking to appoint a suitably qualified and experienced contractor to provide iTrent maintenance and support.

## Notice URLs

- http://
- http://www.eastdunbarton.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000658707

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000658707. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000658707.json.