---
title: "Provision of a Microsoft Services Delivery Manager"
ocid: "ocds-r6ebe6-0000659131"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000659131"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000659131.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000659131.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOUTH LANARKSHIRE COUNCIL"
published: "2021-07-27"
---

# Provision of a Microsoft Services Delivery Manager

Buyer: SOUTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000659131

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000659131.json)

## Summary

The procurement process involves South Lanarkshire Council, which has issued a tender titled "Provision of a Microsoft Services Delivery Manager" aimed at renewing the Microsoft Services Delivery Manager service. This procurement is categorised under services, specifically within the industry domain of Information Technology (IT) support. The process is currently in the Award stage, following the completion of bids that took place prior to the award date of 22 June 2021. The contract, valued at £78,861, is located in Hamilton, UK, and falls under a selective procurement method, specifically a Restricted procedure.

This tender presents significant opportunities for IT service providers, particularly those experienced in Microsoft technologies and software support. Businesses that specialise in providing comprehensive IT services, particularly those capable of direct engagement with Microsoft for support and management, would be well-positioned to compete. Given the restricted nature of the procedure, this contract likely favours larger firms with a direct line to Microsoft, allowing for a unique competitive stance in the service management market.

## Notice

The procurement is a renewal of the previous years' Microsoft Services Delivery Manager service. The service provides support to the Council and provides a direct link to Microsoft Ltd for the services and optimises and assists with expansion of full use the Office365 license estate.

### Lot Information

Lot 1

The award of this contract under the Negotiated Tendering Procedure can be justified under the Council's Standing Order 9.3.1 for the following reason:- The works, services or supplies can be supplied by only one suitable contractor because competition is absent for technical reasons and no alternative or substitute exists and the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement. Unified Support in only available direct from Microsoft as it is based on the Council's software spend. Microsoft Ltd provide unlimited reactive support for all our technologies and proactive engagements and Service Management to deliver. They also build in education and health assessments that only they can provide. Microsoft do not resell via partners or any other agency.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL422261 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £78,861 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH LANARKSHIRE COUNCIL |
| Locality | HAMILTON |
| Post town | Motherwell |
| Postcode | ML3 0AA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Hamilton North and East |
| Westminster constituency | Hamilton and Clyde Valley |
| Delivery location | TLM95 South Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48218000 - License management software package
- 72222300 - Information technology services

## Release History

- 27 Jul 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL422261

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL422261
  Provision of a Microsoft Services Delivery Manager - The procurement is a renewal of the previous years' Microsoft Services Delivery Manager service. The service provides support to the Council and provides a direct link to Microsoft Ltd for the services and optimises and assists with expansion of full use the Office365 license estate.

## Notice URLs

- http://
- http://www.southlanarkshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000659131

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000659131. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000659131.json.