---
title: "Provision of Annual Support & Maintenance for the Council's Netcall Telephony Solution"
ocid: "ocds-r6ebe6-0000659999"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000659999"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000659999.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000659999.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH LANARKSHIRE COUNCIL"
published: "2021-07-07"
---

# Provision of Annual Support & Maintenance for the Council's Netcall Telephony Solution

Buyer: NORTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000659999

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000659999)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000659999.json)

## Summary

The North Lanarkshire Council has conducted a public procurement process titled "Provision of Annual Support & Maintenance for the Council's Netcall Telephony Solution", aimed at securing ongoing support for their telephony system. This procurement falls under the services category, specifically classified under general public services, and is based in Motherwell, UK. The process was undertaken through an open procurement method, with the tender in the award stage, having been officially signed on 19th June 2021, and marked complete on 7th July 2021. The contract was awarded to Netcall Technology Limited for a total value of £71,833.

This tender presents an opportunity for businesses specialising in telecommunication services and IT support to engage with public sector clients. Companies with experience in providing maintenance and support for telephony systems, particularly small and medium-sized enterprises (SMEs) like Netcall Technology Limited, would be well-positioned to compete for similar contracts in the future. The ability to deliver comprehensive service and support within North Lanarkshire’s geographical boundaries is crucial for any prospective suppliers looking to respond to such tenders.

## Notice

Annual Maintenance & Support of the Council's Netcall Telephony System 2021-22

### Lot Information

Lot 1

Annual Maintenance & Support of the Council's Netcall Telephony System 2021-22.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL420572 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £71,833 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LANARKSHIRE COUNCIL |
| Locality | MOTHERWELL |
| Post town | Motherwell |
| Postcode | ML1 1AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Motherwell South East and Ravenscraig |
| Westminster constituency | Motherwell, Wishaw and Carluke |
| Delivery location | TLM84 North Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50330000 - Maintenance services of telecommunications equipment

## Release History

- 7 Jul 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL420572

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL420572
  Provision of Annual Support & Maintenance for the Council's Netcall Telephony Solution - Annual Maintenance & Support of the Council's Netcall Telephony System 2021-22

## Notice URLs

- http://
- http://www.northlanarkshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000659999

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000659999. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000659999.json.