---
title: "Housing Management Information System (HMIS) Replacement Solution"
ocid: "ocds-r6ebe6-0000660066"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000660066"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000660066.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000660066.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "ARK HOUSING ASSOCIATION"
published: "2021-08-16"
---

# Housing Management Information System (HMIS) Replacement Solution

Buyer: ARK HOUSING ASSOCIATION  
Current stage: Planning  
OCID: ocds-r6ebe6-0000660066

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000660066.json)

## Summary

The planned procurement process for the "Housing Management Information System (HMIS) Replacement Solution" is being undertaken by ARK Housing Association, located in Edinburgh, UK. This tender falls under the category of housing and community amenities and is currently in the planning stage. Key communications regarding this procurement are expected to be finalised by 31st March 2022. Businesses interested in this opportunity should take note of the emphasis on innovative and flexible solutions that enhance user experience.

This tender presents significant opportunities for software development and IT service companies specialising in housing management systems. Businesses that can deliver a modular and user-friendly solution, focusing on customer outcomes and integrated services would be particularly well-suited to compete. The emphasis on modernisation indicates potential for firms experienced in creating high-performing, configurable systems that promote efficiency and customer self-service capabilities.

## Notice

Our current Housing Management System has been in place for a number of years. It has worked well for the service, but ARK feel it is time for this system to be replaced with a more modern IT approach to Housing Systems Management.

### Lot Information

Lot 1

Ark are currently looking for an innovative way of delivering the service e.g. not all functions need to be delivered by one package, a solution which could integrate to best of breed solutions would be considered. Ark are looking for a product that is flexible, configurable and high performing, with a clean modern interface. It must be intuitive, simple to use and easy to navigate with minimal training required. The product should be fundamentally focused on the customer and their outcomes. Visibility of all aspects of the customer journey should be at the forefront, providing a chronology and a central source of information. The vision is to record information once, eliminating the need for duplication of crucial information and promote a joined-up approach. The product should also encourage customer self-service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG424515 |
| Notice type | PCS Notice - Website Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Aug 2021 |
| Submission deadline | Not specified |
| Future notice date | 31 Mar 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ARK HOUSING ASSOCIATION |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH10 4SG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Morningside |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM75 City of Edinburgh |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Aug 2021 at 00:00 - Planning - PCS Notice - Website Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG424515

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG424515
  Housing Management Information System (HMIS) Replacement Solution - Our current Housing Management System has been in place for a number of years. It has worked well for the service, but ARK feel it is time for this system to be replaced with a more modern IT approach to Housing Systems Management.

## Notice URLs

- http://
- http://www.arkha.org.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000660066
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=660066

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000660066. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000660066.json.