---
title: "Document Management Enhanced Support"
ocid: "ocds-r6ebe6-0000661444"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000661444"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000661444.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000661444.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2021-07-22"
---

# Document Management Enhanced Support

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000661444

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000661444)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000661444.json)

## Summary

The Scottish Government has awarded a contract titled "Document Management Enhanced Support" as part of an open procurement process in the services category. The award was made to Softcat Ltd for a contract value of £291,094. This procurement process is at the Award stage and the contract was signed on 31 March 2021. The main focus of this tender is to provide access to certified support specialists for business-critical systems and is located in Edinburgh, UK.

This tender presents a significant opportunity for growth, particularly for businesses that specialise in IT support and software solutions, especially those experienced with TotalAgility, KCM, and M-Files systems. Companies that can demonstrate their capabilities in managing document systems and providing dedicated support services would be well-suited to engage in future tenders or subcontracting opportunities arising from this framework call-off.

## Notice

Access to a dedicated team of certified TotalAgility, KCM and M-Files Support specialists providing additional assurances for customers' business-critical systems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL421947 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £291,094 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH11 3XD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Sighthill/Gorgie |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Jul 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL421947

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL421947
  Document Management Enhanced Support - Access to a dedicated team of certified TotalAgility, KCM and M-Files Support specialists providing additional assurances for customers' business-critical systems.

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000661444
- https://www.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000661444. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000661444.json.