---
title: "Telephony Services Dynamic Purchasing System"
ocid: "ocds-r6ebe6-0000663360"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000663360"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000663360.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000663360.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "SCOTTISH GOVERNMENT"
published: "2021-08-10"
---

# Telephony Services Dynamic Purchasing System

Buyer: SCOTTISH GOVERNMENT  
Current stage: Planning  
OCID: ocds-r6ebe6-0000663360

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000663360.json)

## Summary

The Scottish Government is initiating a tender for a Telephony Services Dynamic Purchasing System, aimed at establishing a collaborative arrangement for telephony services across Scottish public sector organisations. This procurement falls under the services category, with a planning stage currently underway. Key dates include the submission deadline for supplier feedback set for 3rd September 2021, and the future notice date expected on 15th October 2021. The Scottish Government is located at 5 Atlantic Quay, 150 Broomielaw, Glasgow, G2 8LU, and serves as both the buyer and central purchasing body for this procurement.

This tender presents an excellent opportunity for businesses specialising in telecommunication services, particularly those involved in traditional telephony, VoIP, and unified communications solutions. Companies that can offer innovative telephony systems, maintenance services, or cloud-based solutions will find this procurement suitable for growth. Providers should consider the proposed lot structure and provide feedback, as the Scottish Government seeks to develop a dynamic purchasing system that meets the evolving needs of the public sector, especially in light of impacts from recent global events.

## Notice

Scottish Ministers are seeking to establish a collaborative arrangement for Telephony Services available for Scottish public sector organisations.

### Lot Information

Lot 1

REQUEST FOR INFORMATION. Scottish Procurement currently has a Dynamic Purchasing System (DPS) in place for Telephony Services. The new arrangement will look to develop and build upon the DPS which is due to expire in December 2021. The purpose of this PIN is to inform the market of our initial intentions and to gather supplier feedback on the proposed relet. In conjunction with public sector representatives via a user intelligence group, Scottish Procurement is considering the following lot structure for the dynamic purchasing system: Lot 1 - Telephony - this will include, but not be limited to, traditional telephony, DDI provision & line rental, non-geographic numbers, broadband, IP telephony/VoIP, SIP trunks, contact centre, maintenance & support, etc. Lot 2 - Services - this will include, but not be limited to, unified communications, telephony as a service, telephony software services, provision of telephony through a hosted or cloud based solution, etc. Lot 3 - Enterprise Bundled Services - this lot will allow the provision of a full range of telephony services including the services available through both Lots 1 & 2 and including mobile voice and data services enabling organisations to procure all their telephony services through a single procurement. Supplier feedback is sought on these lotting proposals: do they make sense and are there any additional services which should be included? is the proposed lotting structure aligned with how telephony services are typically delivered by telephony service providers? has the pandemic impacted how telephony services are provided and how will this affect future provision as we exit the pandemic? Feedback on these specific questions and any other thoughts on the replacement telephony arrangement would be very much appreciated. It would be appreciated if responses are provided by 3rd September 2021 to david.box@gov.scot and margaretanne.mckeown@gov.scot Please provide answers as clear and concise as possible.. This is NOT a call for competition. The existing Telephony DPS is open and you can apply to join at anytime until the new agreement is live in December 21. For more information please see Scottish Procurement contracts directory (https://www.gov.scot/publications/telephony-services-dynamic-purchasing-system/).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG423993 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2021 |
| Submission deadline | Not specified |
| Future notice date | 15 Oct 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8LU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 31712112 - SIM cards
- 32250000 - Mobile telephones
- 32412100 - Telecommunications network
- 32416000 - ISDN network
- 32420000 - Network equipment
- 32429000 - Telephone network equipment
- 32500000 - Telecommunications equipment and supplies
- 32520000 - Telecommunications cable and equipment
- 32522000 - Telecommunications equipment
- 32523000 - Telecommunications facilities
- 32524000 - Telecommunications system
- 32544000 - PABX equipment
- 32545000 - PABX systems
- 32550000 - Telephone equipment
- 48314000 - Voice recognition software package
- 48512000 - Interactive voice response software package
- 50330000 - Maintenance services of telecommunications equipment
- 51300000 - Installation services of communications equipment
- 51340000 - Installation services of line telephony equipment
- 64200000 - Telecommunications services
- 64212000 - Mobile-telephone services
- 64214400 - Communication land-line rental
- 64215000 - IP telephone services
- 64224000 - Teleconferencing services
- 64227000 - Integrated telecommunications services
- 79512000 - Call centre

## Release History

- 10 Aug 2021 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG423993

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG423993
  Telephony Services Dynamic Purchasing System - Scottish Ministers are seeking to establish a collaborative arrangement for Telephony Services available for Scottish public sector organisations.

## Notice URLs

- http://
- http://www.scotland.gov.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000663360
- https://www.gov.scot/publications/telephony-services-dynamic-purchasing-system/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000663360. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000663360.json.
