---
title: "Website Development & Maintenance Framework Agreement"
ocid: "ocds-r6ebe6-0000666479"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000666479"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000666479.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000666479.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HIGHLANDS AND ISLANDS ENTERPRISE"
published: "2021-12-22"
---

# Website Development & Maintenance Framework Agreement

Buyer: HIGHLANDS AND ISLANDS ENTERPRISE  
Current stage: Award  
OCID: ocds-r6ebe6-0000666479

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## Summary

The procurement process has reached the award stage for the "Website Development & Maintenance Framework Agreement," initiated by Highlands and Islands Enterprise (HIE). This contract is part of the economic affairs industry and is located in Inverness, Scotland. The framework will commence on 1st January 2022, lasting for an initial period of three years, with a possible extension of one additional year. The total budget for services over the duration of the framework is anticipated to reach up to GBP 900,000, with an initial budget between GBP 350,000 and GBP 450,000, excluding VAT. The award was signed on 21st December 2021.

This tender presents significant opportunities for businesses, particularly those with expertise in website development and maintenance, specifically with experience in Umbraco and Microsoft technologies. Suppliers looking to compete should ideally be able to support full project lifecycles and have a strong portfolio in digital services. The non-exclusive nature of the framework allows for additional contracting authorities to partake, encouraging SMEs and larger firms alike to engage in providing innovative solutions tailored to the needs of HIE and its associates.

## Notice

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. We are seeking a suitably qualified and experienced supplier to maintain our existing site infrastructure and support planning, design and delivery of all future development enhancements and upgrades, including either incorporating the remaining sites or redeveloping on a new instance of Umbraco. They will therefore be required to have the capabilities and capacity to support us through entire project lifecycles including provision of individual/s who are experienced Umbraco and Microsoft developers. Not all projects within this framework will be new builds, however, all websites in scope will require further development and maintenance work throughout the framework period. Sites may be added/removed as and when required. The Framework will commence on 1st January 2022 and be for an initial period of 3 years, unless terminated in accordance with the provisions of the Framework, with the option to extend for a period or periods together not exceeding 1 year following the Initial Term. The initial 3 year budget currently available to deliver this service is between GBP350k and GBP450k (excluding VAT), however we anticipate that the total value of services that may be provided under the Framework during its whole term may be up to GBP900k.

### Lot Information

Lot 1

The contract has been awarded under a Framework Agreement to a single supplier and under this agreement, no minimum workload is guaranteed. Services will be agreed on an "as required" basis only. This Framework is being procured for Highlands and Islands Enterprise (HIE) own use and on behalf of Wave Energy Scotland (WES) and any other Contracting Authority wholly or partly under the control of or funded by HIE or WES at any point during the term of this Framework (subject to case-by-case approval by HIE). The Framework will be non-exclusive i.e. HIE and any other Contracting Authority entitled to make use of the Framework each reserves the right, in certain circumstances, to procure out with the Framework, as and when required. See Tender documentation for full details.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: HIE may, on giving reasonable written notice from time to time, review the Services covered by the Framework and may remove Services or add new Services of the same or similar nature including: (i) where one or more of the participating Contracting Authorities requires the Services in respect of websites run by them other than those specified in this Scope of Requirements, (ii) where one or more of the Contracting Authorities requires the creation of new websites, (iii) where changes to available technology permit improvements or supplements to the functionality of any website run by one or more of the Contracting Authorities, (iv) where changes to available technology mean that one or more of the Contracting Authorities considers that it would benefit from additional Services of a similar character to the Services, and/or (v) where one or more of the Contracting Authorities requires additional Services as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government.

Renewal: It is expected that these services will be required from end of December 2021 or early January 2022 for an initial period of 3 years, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC436491 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2021 |
| Submission deadline | 26 Oct 2021 |
| Future notice date | Not specified |
| Award date | 21 Dec 2021 |
| Contract period | Not specified |
| Recurrence | HIE reserves the right to re-tender for these services upon termination of the Framework or at the end of the Framework period, including any extension period. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHLANDS AND ISLANDS ENTERPRISE |
| Additional buyers | WAVE ENERGY SCOTLAND LIMITED |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 5NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INNOVATION DIGITAL LTD T/A THREE PART STORY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72413000 - World wide web (www) site design services

## Release History

- 22 Dec 2021 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC436491
- 23 Sep 2021 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP428544

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=13
  1st October 2021 - SDP webinar presentation - a link to the recording will be provided asap.
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=5
  28th September 2021 - Cyber Security Response Form - to be returned
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=12
  28th September 2021 - Cyber Security Response Form - to be returned - updated to amend "Bruce" to "Brute" in Question 3
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=1
  23rd September 2021 - Scope of Requirements & Guidance Notes
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=2
  23rd September 2021 - Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=3
  23rd September 2021 - Tender Response Form Part A - to be returned
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=4
  23rd September 2021 - Tender Response Form Part B - to be returned
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=6
  23rd September 2021 - Pricing Proforma - to be returned
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=7
  23rd September 2021 - Timeline Brief
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=8
  23rd September 2021 - CBs & FWPs Guidance Notes
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=9
  23rd September 2021 - CBs & FWPs Response Form - to be returned
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=10
  23rd September 2021 - HIE Business Travel Policy
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428544&idx=11
  23rd September 2021 - Forms for Signature - to be returned
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP428544
  Website Development & Maintenance Framework Agreement - We are seeking a suitably qualified and experienced supplier to maintain our existing site infrastructure and support planning, design and delivery of all future development enhancements and upgrades, including either incorporating the remaining sites or redeveloping on a new instance of Umbraco. They will therefore be required to have the capabilities and capacity to support us through entire project lifecycles including provision of individual/s who are experienced Umbraco and Microsoft developers. Not all projects within this framework will be new builds, however, all websites in scope will require further development and maintenance work throughout the framework period. Sites may be added/removed as and when required. The initial 3 year budget currently available to deliver this service is between GBP350k and GBP450k (excluding VAT), however we anticipate that the total value of services that may be provided under the Framework during its whole term may be up to GBP900k.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC436491
  Website Development & Maintenance Framework Agreement - THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. We are seeking a suitably qualified and experienced supplier to maintain our existing site infrastructure and support planning, design and delivery of all future development enhancements and upgrades, including either incorporating the remaining sites or redeveloping on a new instance of Umbraco. They will therefore be required to have the capabilities and capacity to support us through entire project lifecycles including provision of individual/s who are experienced Umbraco and Microsoft developers. Not all projects within this framework will be new builds, however, all websites in scope will require further development and maintenance work throughout the framework period. Sites may be added/removed as and when required. The Framework will commence on 1st January 2022 and be for an initial period of 3 years, unless terminated in accordance with the provisions of the Framework, with the option to extend for a period or periods together not exceeding 1 year following the Initial Term. The initial 3 year budget currently available to deliver this service is between GBP350k and GBP450k (excluding VAT), however we anticipate that the total value of services that may be provided under the Framework during its whole term may be up to GBP900k.

## Notice URLs

- http://
- http://www.hie.co.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000666479
- https://threepartstory.co.uk/
- https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000666479. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000666479.json.