--- title: "Document Management - Advanced Implementation Support" ocid: "ocds-r6ebe6-0000667708" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000667708" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000667708.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000667708.json" source: "Public Contracts Scotland" current_stage: "Planning" buyer: "SCOTTISH GOVERNMENT" published: "2021-09-20" --- # Document Management - Advanced Implementation Support Buyer: SCOTTISH GOVERNMENT Current stage: Planning OCID: ocds-r6ebe6-0000667708 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000667708) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000667708.json) ## Summary The Scottish Government is planning to issue a tender for the "Document Management - Advanced Implementation Support" contract, aimed at enhancing their Strategic Document Management Solution. This procurement falls under the services industry category and is oriented towards providing advanced implementation support for document management software solutions, including automated scanning and data extraction. The procurement process is currently in the planning stage, with a Request for Information (RFI) deadline set for 12 noon on 4th October 2021. Interested parties can submit their inquiries until 12 noon on 29th September 2021, and the procurement is regionally focused within the UK. This tender represents a significant opportunity for businesses specialising in document management solutions, software development, and implementation services. Companies with expertise in Kofax TotalAgility, Kofax Communications Manager, or M-Files systems would particularly benefit from this tender, as they can offer valuable insights and proposals for the project. Engaging in this contract could not only lead to direct business growth but also strengthen relationships within the public sector, enabling firms to showcase their capabilities and reliability in delivering complex software support services. ## Notice Social Security Scotland's Strategic Document Management Solution is comprised of the following three document management software solutions; - Inbound Document Management (Kofax TotalAgility) - Outbound Document Management (Kofax Communications Manager) - Document Repository (M-Files) Social Security Scotland have a requirement to place a contract with an external service provider for the provision of Doc Management - Advanced Implementation Support. The scope of the contract is expected to include; - Support for implementation of automated scanning, data and metadata extraction for new forms and document types (as they become required / available) - Support for enhancements and changes to existing deliverables, as required - Support for environment deployments, as required - Support for future platform and component upgrades, as required - Strategic advice and direction on all of the above, as required - Strategic quality assurance on all of the above, as required - Knowledge transfer and training on all of the above, as required ### Lot Information Kofax Communication Manager ( KCM ) Support The proposed procurement seeks information from the market on the delivery of Document Management Advanced Implementation Support. Responses to this request will be used to support our delivery strategy. All information provided will be used for analysis and research purposes only. Respondents to this Request for Information (RFI) are asked to provide; feedback on our proposed delivery approach (including lotting structure and indicative procurement timelines), insight in to resource days and potential community benefit offerings and highlight any risks/ issues. M-Files Support The proposed procurement seeks information from the market on the delivery of Document Management Advanced Implementation Support. Responses to this request will be used to support our delivery strategy. All information provided will be used for analysis and research purposes only. Respondents to this Request for Information (RFI) are asked to provide; feedback on our proposed delivery approach (including lotting structure and indicative procurement timelines), insight in to resource days and potential community benefit offerings and highlight any risks/ issues. Kofax Total Agility (KTA ) Support The proposed procurement seeks information from the market on the delivery of Document Management Advanced Implementation Support. Responses to this request will be used to support our delivery strategy. All information provided will be used for analysis and research purposes only. Respondents to this Request for Information (RFI) are asked to provide; feedback on our proposed delivery approach (including lotting structure and indicative procurement timelines), insight in to resource days and potential community benefit offerings and highlight any risks/ issues. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP427917 | | Notice type | PCS Notice - Website Prior Information Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Sep 2021 | | Submission deadline | Not specified | | Future notice date | 1 Nov 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH GOVERNMENT | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH6 6QQ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Leith | | Westminster constituency | Edinburgh North and Leith | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72212100 - Industry specific software development services - 72212311 - Document management software development services - 72512000 - Document management services ## Release History - 20 Sep 2021 at 00:00 - Planning - PCS Notice - Website Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP427917 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP427917&idx=1 20th September 2021 - Document Management Advanced Implementation Support - Request For Information - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP427917 Document Management - Advanced Implementation Support - Social Security Scotland's Strategic Document Management Solution is comprised of the following three document management software solutions; - Inbound Document Management (Kofax TotalAgility) - Outbound Document Management (Kofax Communications Manager) - Document Repository (M-Files) Social Security Scotland have a requirement to place a contract with an external service provider for the provision of Doc Management - Advanced Implementation Support. The scope of the contract is expected to include; - Support for implementation of automated scanning, data and metadata extraction for new forms and document types (as they become required / available) - Support for enhancements and changes to existing deliverables, as required - Support for environment deployments, as required - Support for future platform and component upgrades, as required - Strategic advice and direction on all of the above, as required - Strategic quality assurance on all of the above, as required - Knowledge transfer and training on all of the above, as required ## Notice URLs - http:// - http://www.scotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000667708 - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=667708 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000667708. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000667708.json.