---
title: "NHS Central Legal Office Replacement Case Management System"
ocid: "ocds-r6ebe6-0000668130"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000668130"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000668130.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000668130.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2021-09-24"
---

# NHS Central Legal Office Replacement Case Management System

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Planning  
OCID: ocds-r6ebe6-0000668130

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000668130)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000668130.json)

## Summary

The procurement process is being conducted by The Common Services Agency, commonly known as NHS National Services Scotland (NSS). The tender, titled "NHS Central Legal Office Replacement Case Management System," focuses on the health sector and is located in Edinburgh, Scotland. Currently in the planning stage, the submission deadline for interested suppliers to complete the accompanying questionnaire is set for 15th October 2021. This tender aims to replace an existing case management IT system used by NSS, which has been in place since 2010 and is becoming less effective due to connectivity issues and limited accessibility.

This tender presents a substantial opportunity for businesses specialising in IT solutions, particularly those with expertise in developing legal services case management systems that can be accessed remotely across various devices. Suppliers capable of providing innovative, user-friendly, and efficient software solutions that meet the specified functionalities, such as fee charging, billing, reporting, and document management, would be well-suited to compete. Engaging with this tender could significantly enhance business growth prospects for companies in the technology and legal services sectors.

## Notice

NHS Scotland is exploring options for replacement information technology solutions to deliver functionality of a legal services case management IT system. The case management system (CMS) will be used by Central Legal Office (CLO), a strategic business unit within The Common Services Agency, more commonly referred to as NHS National Services Scotland, NHS NSS or simply NSS.

### Lot Information

Lot 1

NHS Scotland is exploring options for replacement information technology solutions to deliver functionality of a legal services case management IT system. The Central Legal Office (CLO), a strategic business unit within NHS National Services Scotland (NSS), currently use a legacy case management system (CMS) called Prescient Plus, procured in 2010. Updates of digital equipment, including servers, have taken place. Access to the CMS from home is only via the NSS secure Virtual Private Network which has also lead to connectivity issues as Prescient is a resource intensive piece of software. CLO require a solution that can be accessed remotely from anywhere and on any type of device (mobile, tablet or desktop). In addition, consideration should be given to the features the CLO currently make use of on Prescient, namely Fee charging, Billing, Reporting and Document Management. Please see attached 'NHS Case Management System PIN Questionnaire V1' for further information.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP428618 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | 15 Nov 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48517000 - IT software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Sep 2021 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP428618

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428618&idx=1
  28th September 2021 - NHS Case Management System PIN Questionnaire V1
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP428618&idx=2
  28th September 2021 - NHS Case Management System PIN Questionnaire V1
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP428618
  NHS Central Legal Office Replacement Case Management System - NHS Scotland is exploring options for replacement information technology solutions to deliver functionality of a legal services case management IT system. The case management system (CMS) will be used by Central Legal Office (CLO), a strategic business unit within The Common Services Agency, more commonly referred to as NHS National Services Scotland, NHS NSS or simply NSS.

## Notice URLs

- http://
- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000668130
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=668130

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000668130. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000668130.json.
