---
title: "Request for Information - Information and Casework Management System"
ocid: "ocds-r6ebe6-0000668155"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000668155"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000668155.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000668155.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "NATIONAL PROCUREMENT, NHS SCOTLAND"
published: "2021-10-01"
---

# Request for Information - Information and Casework Management System

Buyer: NATIONAL PROCUREMENT, NHS SCOTLAND  
Current stage: Planning  
OCID: ocds-r6ebe6-0000668155

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000668155)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000668155.json)

## Summary

The National Procurement, NHS Scotland is currently in the planning stage of a public procurement process titled "Request for Information - Information and Casework Management System." This procurement is aimed at enhancing the IT infrastructure for the Mental Welfare Commission, which operates within the health industry. The initiative is taking place in Edinburgh, UK, with a deadline for responses set for 29th October 2021. The primary goal is to gather insights from suppliers regarding a highly configurable IT solution to replace the Commission's complex existing system.

This tender represents a significant opportunity for businesses, particularly those specialising in IT solutions, software development, and system integration within the health sector. Companies adept in creating modern, efficient systems or cloud-based solutions will find this procurement appealing. Engaging with this process could enable vendors to showcase their capabilities and potentially gain a foothold in future health-focused projects, exemplifying their innovation in addressing complex IT challenges.

## Notice

This Prior Information Notice (PIN) with Request For Information (RFI) relates to the Mental Welfare Commission(MWC) core IT system. MWC are seeking to replace their core IT system that is used for service user records, correspondence logs, workflow and reporting. The Commission are looking for a highly configurable solution. The current system is extremely complex and contains forms, checks, alerts and workflows and is not a simple case management system.

### Lot Information

Lot 1

The system we are looking to replace is the core system used in the Commission for service user records, correspondence logs, workflow and reporting that is now coming towards end-of-life. We are looking for a modern system to replace this, a digital or cloud-based solution may best suit our requirements but will also consider other options. The current system is extremely complex and contains many forms, checks, alerts, and workflows that enable us to monitor the use of mental health and incapacity legislation in Scotland and ensure that this is being applied appropriately and lawfully.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT429251 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2021 |
| Submission deadline | Not specified |
| Future notice date | 28 Feb 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL PROCUREMENT, NHS SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72260000 - Software-related services
- 72261000 - Software support services
- 72263000 - Software implementation services
- 72265000 - Software configuration services
- 72267000 - Software maintenance and repair services
- 72268000 - Software supply services

## Release History

- 1 Oct 2021 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT429251

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT429251&idx=8
  30th August 2022 - Replace the use of shared drives with an Electronic Document Records Management System (EDRMS).
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT429251&idx=7
  15th October 2021 - Visit form for detained patients
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT429251&idx=6
  15th October 2021 - Staff and Facility form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT429251&idx=5
  15th October 2021 - Second Opinion Data Flow
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT429251&idx=4
  15th October 2021 - LV Equalities Monitoring Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT429251&idx=3
  15th October 2021 - Detained form part B for visit co-ordinator
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT429251&idx=2
  15th October 2021 - Eating Disorder Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT429251&idx=1
  1st October 2021 - Request for Information - Mental Welfare Commission
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT429251
  Request for Information - Information and Casework Management System - This Prior Information Notice (PIN) with Request For Information (RFI) relates to the Mental Welfare Commission(MWC) core IT system. MWC are seeking to replace their core IT system that is used for service user records, correspondence logs, workflow and reporting. The Commission are looking for a highly configurable solution. The current system is extremely complex and contains forms, checks, alerts and workflows and is not a simple case management system.

## Notice URLs

- http://
- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000668155
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=668155

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000668155. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000668155.json.
