---
title: "Social Care Case Management System"
ocid: "ocds-r6ebe6-0000669159"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000669159"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000669159.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000669159.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "WEST LOTHIAN COUNCIL"
published: "2021-10-04"
---

# Social Care Case Management System

Buyer: WEST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000669159

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000669159)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000669159.json)

## Summary

West Lothian Council has successfully completed the procurement process for a Social Care Case Management System, valued at £1,288,560, with the contract awarded to Servelec Social Care Ltd. The procurement, categorised under services, followed an open procedure and aimed to meet the needs of social care in West Lothian. The process included a mini-competition based on the Scotland Excel Social Care Case Management System Framework and was formally concluded with the contract being signed on 14th September 2021. The key activities took place in Livingston, and the relevant procurement documentation can be accessed through the council's website.

This tender represents a substantial opportunity for businesses within the social care services sector, particularly those that specialise in integrated software solutions. Companies that provide technology and support for social care systems would find this contract relevant. With the focus on meeting emerging needs, businesses offering innovative and scalable solutions are well-positioned to compete in future tenders, particularly those within the SME category, as the competition demonstrated a high level of engagement from small and medium enterprises.

## Notice

Provision of a Social Care Case Management System.

### Lot Information

Lot 1

The council plans to procure an integrated Social Care Case Management System which meets the emerging and future needs and aspirations of the council. The Scotland Excel Social Care Case Management System Framework (1420) was identified as a compliant route to market. A mini competition was undertaken in accordance with the call off procedures as outlined within the framework terms and conditions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT429348 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Oct 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Sep 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,288,560 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LOTHIAN COUNCIL |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6FF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM78 West Lothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVELEC SOCIAL CARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48517000 - IT software package
- 72268000 - Software supply services

## Release History

- 4 Oct 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT429348

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT429348
  Social Care Case Management System - Provision of a Social Care Case Management System.

## Notice URLs

- http://
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000669159
- https://www.scotcourts.gov.uk/the-courts/court-locations/livingston-sheriff-court-and-justice-of-the-peace-court
- https://www.servelec.co.uk/
- https://www.westlothian.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000669159. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000669159.json.
