---
title: "Telecare Smart Hubs"
ocid: "ocds-r6ebe6-0000672312"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000672312"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000672312.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000672312.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "WEST LOTHIAN COUNCIL"
published: "2021-11-02"
---

# Telecare Smart Hubs

Buyer: WEST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000672312

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000672312)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000672312.json)

## Summary

West Lothian Council has successfully concluded a procurement process for the "Telecare Smart Hubs," aimed at replacing hub units to facilitate the transition from analogue to digital telecommunication. This project falls under the goods category and is part of broader technological advancements in the public service sector. The procurement method employed was an open procedure, with the contract value set at £842,000. The contract was signed on 28 October 2021, and the initiative primarily serves the Livingston area and wider Scotland, necessitating the digital upgrade of telecare equipment due to the impending 2025 deadline for switching to digital phone lines.

This tender presents substantial opportunities for businesses focused on digital technologies, especially those specialising in telecommunication services, electronic healthcare solutions, or similar sectors. Companies equipped to offer innovative telecare solutions and smart technology products will find themselves well-positioned to participate in future tenders, particularly those that support transitions to digital infrastructures. With only one bid received, there is potential for increased competition in forthcoming projects, making it an advantageous time for SMEs and larger firms in the technology-enabled care market to engage with local authorities like West Lothian Council.

## Notice

Replacement hub units to support analogue to digital switch.

### Lot Information

Lot 1

A Scotland wide switchover deadline of 2025 has been set when existing analogue telephony provision will be transferred to digital telephony provision. The new digital telephony network will not support analogue telecare equipment safely and securely. In order to ensure service users continue to benefit from the telecare equipment when telephone lines become digital, the lifeline in each property must be upgraded to a digital version compatible with the new digital phone lines to ensure continued connectivity to Careline in the event of an emergency.. Direct Award: Smart Hubs including Sim's procured via Scotland Excel Framework - Technology Enabled Care (3117).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV431837 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £842,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LOTHIAN COUNCIL |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6FF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM78 West Lothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TUNSTALL HEALTHCARE (UK |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products

### Codes

- 33190000 - Miscellaneous medical devices and products

## Release History

- 2 Nov 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV431837

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV431837
  Telecare Smart Hubs - Replacement hub units to support analogue to digital switch.

## Notice URLs

- http://
- http://www.westlothian.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000672312
- https://www.scotcourts.gov.uk/the-courts/court-locations/livingston-sheriff-court-and-justice-of-the-peace-court
- https://www.tunstall.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000672312. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000672312.json.