---
title: "Communal Heating Systems for New Housing Developments Operation, Management and Maintenance Requirements"
ocid: "ocds-r6ebe6-0000672505"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000672505"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000672505.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000672505.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "THE CITY OF EDINBURGH COUNCIL"
published: "2021-11-03"
---

# Communal Heating Systems for New Housing Developments Operation, Management and Maintenance Requirements

Buyer: THE CITY OF EDINBURGH COUNCIL  
Current stage: Planning  
OCID: ocds-r6ebe6-0000672505

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## Summary

The City of Edinburgh Council is in the planning stage of a procurement process for the operation, management, and maintenance of communal heating systems for new housing developments. The opportunity, titled "Communal Heating Systems for New Housing Developments Operation, Management and Maintenance Requirements," is set to address requirement for 444 homes at Western Villages, Granton, Edinburgh. Interested organisations are encouraged to participate in shaping the Council's procurement strategy by submitting a market research questionnaire by 26th November 2021. The procurement is classified under the category of goods, and may result in either a single procurement process or the establishment of a Framework Agreement involving multiple partners.

This tender presents significant opportunities for businesses specialising in facilities management, energy services, and maintenance solutions, particularly those experienced with communal heating systems. Companies that provide operational, metering, and billing services related to energy efficiency are particularly well-suited for this contract. The engagement process will allow potential bidders to showcase their capabilities, making it an excellent platform for businesses aiming to grow their portfolio in the public sector through sustainable, energy-efficient projects in Edinburgh.

## Notice

The City of Edinburgh Council will shortly be inviting experienced organisations that can provide operational, maintenance, metering and billing services for new build housing developments that will be served by a communal heating system. This Prior Information Notice (PIN) is being published to notify the market of the upcoming opportunity and to give the market an opportunity to participate in finalising the Council's procurement strategy and help shape the procurement process. The Council has an immediate requirement for operation, management and maintenance of a district heating system for 444 homes at a newly completed site at Western Villages, Granton. This opportunity may be published as a single procurement process, or the Council may proceed with the establishment of a Framework Agreement to engage with a number of longer-term partners for a series of new build developments, of which Western Villages will be awarded as a Call Off from this Framework. The objective of this PIN will be to determine market appetite; capability and capacity for Western Villages and the potential Framework. The PIN will also seek to identify the scope of the opportunity to identify the most appropriate scope for the requirement and procurement strategy is created. Potential bidders are invited to download the market research questionnaire and complete no later than Friday 26th November Those who submit a questionnaire may be invited to a dialogue session with the Project team to expand on their responses.

### Lot Information

Lot 1

The council is seeking to appoint an organisation or a number of organisations that can provide operational, maintenance, metering and billing services for new build housing developments that will be served by a communal heating system. Ideally the Council would like to appoint a single organisation to provide these services but would consider splitting the services depending on the outcome of the market engagement process. The services required include: Metering and Billing Services - To act as metering & billing agent, on behalf of the Council as the heat provider, to help set the most accurate heat tariff, ensuring the costs associated with providing heat are covered, whilst the costs charged to customers are fair. Services should be reliable, customer-focused, robust and competitively priced. It is expected metering and billing services are easy to use and ensure customers understand their energy bills and are in full control of their energy usage with high levels of end user support and customer service. Tariff Setting Advice - 6 monthly or annual reviews of customer tariffs to ensure the tariff is based on up to date energy prices and the system efficiency. System Performance Reviews - Review district heating performance to ensure the system is operating as efficiently as possible and troubleshoot and advise on how to boost performance to ensure cost to user and efficiency is optimised. Operational Maintenance - Operating and maintaining energy centres and in-home meter maintenance services to ensure the district heating network can continue to deliver heat and hot water for its full lifespan. Put in place quality control systems to ensure faults do not happen and minimise disruption to end users. Reactive Maintenance - Responsibility to respond within designated timeframes to all network emergency service calls where a problem has arisen that requires immediate action. Design Process Input - Provide advice and expertise on proposals for future developments which are in design development to ensure ease and cost of maintenance is factored into the appraisal and decision-making process. Life Cycle Asset Replacement - Proactive repairs and replacement of the heating network assets throughout the life cycle to prolong assets where possible. All the above services should: - Comply with Heat Network (Metering & Billing) Regulations 2014, including adhering to the limitations on suppliers regarding fees and profits attributable to services from heat networks. - Comply with CIBSE COP 2021 The Council will also assess the opportunity for capital works or installation works to be included in the Framework if appropriate.. If you would like any further information, please contact Kelly Faulds, Category Delivery Lead by email on kelly.faulds@edinburgh.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV431969 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | 10 Jan 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CITY OF EDINBURGH COUNCIL |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 42 - Industrial machinery
- 45 - Construction work

### Codes

- 09323000 - District heating
- 39715200 - Heating equipment
- 42515000 - District heating boiler
- 45232140 - District-heating mains construction work
- 45259000 - Repair and maintenance of plant
- 45259300 - Heating-plant repair and maintenance work

## Release History

- 3 Nov 2021 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV431969

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV431969&idx=1
  3rd November 2021 - Market Engagement Questionnaire
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV431969
  Communal Heating Systems for New Housing Developments Operation, Management and Maintenance Requirements - The City of Edinburgh Council will shortly be inviting experienced organisations that can provide operational, maintenance, metering and billing services for new build housing developments that will be served by a communal heating system. This Prior Information Notice (PIN) is being published to notify the market of the upcoming opportunity and to give the market an opportunity to participate in finalising the Council's procurement strategy and help shape the procurement process. The Council has an immediate requirement for operation, management and maintenance of a district heating system for 444 homes at a newly completed site at Western Villages, Granton. This opportunity may be published as a single procurement process, or the Council may proceed with the establishment of a Framework Agreement to engage with a number of longer-term partners for a series of new build developments, of which Western Villages will be awarded as a Call Off from this Framework. The objective of this PIN will be to determine market appetite; capability and capacity for Western Villages and the potential Framework. The PIN will also seek to identify the scope of the opportunity to identify the most appropriate scope for the requirement and procurement strategy is created. Potential bidders are invited to download the market research questionnaire and complete no later than Friday 26th November Those who submit a questionnaire may be invited to a dialogue session with the Project team to expand on their responses.

## Notice URLs

- http://
- http://www.edinburgh.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000672505
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=672505

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000672505. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000672505.json.