---
title: "ICT383 - Provision of support services - Business Critical Fixes and Limited Updates for Oracle EBS as per Support Service 20859663"
ocid: "ocds-r6ebe6-0000672569"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000672569"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000672569.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000672569.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOUTH AYRSHIRE COUNCIL"
published: "2021-11-03"
---

# ICT383 - Provision of support services - Business Critical Fixes and Limited Updates for Oracle EBS as per Support Service 20859663

Buyer: SOUTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000672569

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000672569)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000672569.json)

## Summary

South Ayrshire Council recently completed a tender titled "ICT383 - Provision of support services - Business Critical Fixes and Limited Updates for Oracle EBS as per Support Service 20859663". This procurement falls under the services category, located in Ayr, UK. The open procedure was employed for this contracting process, which culminated in an active contract awarded on 30 October 2021, valued at £106,950. For further details, interested parties can contact the council via procurement@south-ayrshire.gov.uk or by telephone at +44 3001230900.

This contract presents significant opportunities for businesses, particularly those specialising in IT support services and Oracle product maintenance. Companies capable of providing critical fix support and updates for Oracle EBS would be well-suited to engage in similar tenders in the future. The concentrated nature of the procurement ensures that businesses with expertise in these areas can leverage their skills for growth and increased visibility within public sector contracts.

## Notice

Provision of support services - Business Critical Fixes and Limited Updates for Oracle EBS as per Support Service 20859663

### Lot Information

Lot 1

Provision of support services - Business Critical Fixes and Limited Updates for Oracle EBS as per Support Service 20859663

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV432025 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £106,950 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH AYRSHIRE COUNCIL |
| Locality | AYR |
| Post town | Kilmarnock |
| Postcode | KA7 1DR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM94 South Ayrshire |
| Local authority | South Ayrshire |
| Electoral ward | Ayr West |
| Westminster constituency | Ayr, Carrick and Cumnock |
| Delivery location | TLM94 South Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ¿ORACLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 3 Nov 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV432025

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV432025
  ICT383 - Provision of support services - Business Critical Fixes and Limited Updates for Oracle EBS as per Support Service 20859663 - Provision of support services - Business Critical Fixes and Limited Updates for Oracle EBS as per Support Service 20859663

## Notice URLs

- http://
- http://www.south-ayrshire.gov.uk/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000672569

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000672569. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000672569.json.