---
title: "ITSO Zonecard Ticketing Solution"
ocid: "ocds-r6ebe6-0000674663"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000674663"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000674663.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000674663.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "STRATHCLYDE PARTNERSHIP FOR TRANSPORT"
published: "2022-07-12"
---

# ITSO Zonecard Ticketing Solution

Buyer: STRATHCLYDE PARTNERSHIP FOR TRANSPORT  
Current stage: Award  
OCID: ocds-r6ebe6-0000674663

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## Summary

The Strathclyde Partnership for Transport (SPT) is conducting an open procurement process for the ITSO Zonecard Ticketing Solution to enhance ticketing services across Glasgow and the western region of Scotland. This project aims to integrate smart and mobile ticketing systems while maintaining existing paper ticket arrangements. Key deadlines include the tender period ending on 14th January 2022 and contract signing dated 6th July 2022. The procurement method is classified under services, with the overall value expected to reach £1,000,000.

Opportunities arise for established suppliers with proven ITSO platforms, particularly those experienced in ticketing technology and systems integration. Businesses specialising in software development, mobile applications, and ticketing solutions will find this tender particularly relevant. Furthermore, companies that can demonstrate experience in delivering seamless integration across customer-facing and back-office systems will be well-positioned to compete effectively for this contract.

## Notice

SPT administers the ZoneCard ticketing arrangement on behalf of the participating operators. ZoneCard is currently a paper ticket, allowing travel on bus, rail, Subway and ferry across the west of Scotland. SPT is seeking an established supplier with a proven ITSO platform to deliver the following: Development, testing and deployment of a range of ITSO ticket products (including but not limited to season tickets and carnets) to be accepted on multiple modes and by multiple operators. Ongoing services to maintain the availability of the ITSO ticket products. Liaison with operators and their suppliers through the development, testing and deployment stages. Ticket validity to be based on a geographic Zonal structure (estimated seven zones in total). Online retail and fulfilment service (including RTD) for the above range of ZoneCard ITSO products. Retail at operators' existing physical POSTs (such as ticket vending machines). Mobile app for operator ticket inspection and validation. Comprehensive ITSO/HOPS service as Product Owner and connecting to 3rd party services as required. Reporting from HOPS.

### Lot Information

CMS and Web Portal

Within this procurement, Strathclyde Partnership for Transport are looking for seamless integration between customer facing, staff facing and back office systems for the delivery of the smart and mobile ticketing, along with the wider ZoneCard services. By awarding a single contract for CMS and Web Portal Services, with unequivocal stable and efficient two way integration with the AMS-HOPS and Part 11 Service based on fully open and transparent APIs, the aim is to focus on new ZoneCard opportunities.

Renewal: Contract may be extended up to 24 months

AMS, HOPS and Part 11

Within this procurement, Strathclyde Partnership for Transport are looking for seamless integration between customer facing, staff facing and back office systems for the delivery of the smart and mobile ticketing, along with the wider ZoneCard services. By awarding a single contract for AMS-HOPS, and Part 11 services, with unequivocal stable and efficient two way integration with the SPT CMS and Bureau based on fully open and transparent APIs, the aim is to focus on new ZoneCard opportunities.

Renewal: Contract may be extended by a further 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL453734 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jul 2022 |
| Submission deadline | 14 Jan 2022 |
| Future notice date | Not specified |
| Award date | 6 Jul 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | £1,000,000 |
| Awards value | Not specified |
| Contracts value | £283,510 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STRATHCLYDE PARTNERSHIP FOR TRANSPORT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 5JF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM8 West Central Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNICARD |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 22459000 - Tickets
- 30162000 - Smart cards
- 48100000 - Industry specific software package
- 48211000 - Platform interconnectivity software package
- 48219000 - Miscellaneous networking software package
- 48219100 - Gateway software package
- 48400000 - Business transaction and personal business software package
- 48480000 - Sales, marketing and business intelligence software package
- 71311200 - Transport systems consultancy services
- 72212100 - Industry specific software development services
- 72316000 - Data analysis services
- 72317000 - Data storage services
- 72413000 - World wide web (www) site design services
- 72415000 - World wide web (www) site operation host services

## Release History

- 12 Jul 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL453734
- 23 Nov 2021 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV433767

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV433767
  ITSO Zonecard Ticketing Solution - SPT administers the ZoneCard ticketing arrangement on behalf of the participating operators. ZoneCard is currently a paper ticket, allowing travel on bus, rail, Subway and ferry across the west of Scotland. SPT is seeking an established supplier with a proven ITSO platform to deliver the following: Development, testing and deployment of a range of ITSO ticket products (including but not limited to season tickets and carnets) to be accepted on multiple modes and by multiple operators. Ongoing services to maintain the availability of the ITSO ticket products. Liaison with operators and their suppliers through the development, testing and deployment stages. Ticket validity to be based on a geographic Zonal structure (estimated seven zones in total). Online retail and fulfilment service (including RTD) for the above range of ZoneCard ITSO products. Retail at operators' existing physical POSTs (such as ticket vending machines). Mobile app for operator ticket inspection and validation. Comprehensive ITSO/HOPS service as Product Owner and connecting to 3rd party services as required. Reporting from HOPS.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL453734
  ITSO Zonecard Ticketing Solution - SPT administers the ZoneCard ticketing arrangement on behalf of the participating operators. ZoneCard is currently a paper ticket, allowing travel on bus, rail, Subway and ferry across the west of Scotland. SPT is seeking an established supplier with a proven ITSO platform to deliver the following: Development, testing and deployment of a range of ITSO ticket products (including but not limited to season tickets and carnets) to be accepted on multiple modes and by multiple operators. Ongoing services to maintain the availability of the ITSO ticket products. Liaison with operators and their suppliers through the development, testing and deployment stages. Ticket validity to be based on a geographic Zonal structure (estimated seven zones in total). Online retail and fulfilment service (including RTD) for the above range of ZoneCard ITSO products. Retail at operators' existing physical POSTs (such as ticket vending machines). Mobile app for operator ticket inspection and validation. Comprehensive ITSO/HOPS service as Product Owner and connecting to 3rd party services as required. Reporting from HOPS.

## Notice URLs

- http://
- http://www.spt.co.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000674663
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000674663. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000674663.json.