--- title: "Mobile solution to deliver Housing Management and Repairs Service" ocid: "ocds-r6ebe6-0000675239" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000675239" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000675239.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000675239.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "FIFE HOUSING GROUP" published: "2021-12-01" --- # Mobile solution to deliver Housing Management and Repairs Service Buyer: FIFE HOUSING GROUP Current stage: Tender OCID: ocds-r6ebe6-0000675239 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000675239) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000675239.json) ## Summary The Fife Housing Group is currently seeking a mobile solution to enhance its Housing Management and Repairs Service, located in Dunfermline, UK. This tender is part of the selective procurement method and is in the active stage with a submission deadline set for 23rd December 2021. The group aims to implement a dynamic mobile platform that interfaces with their existing QL management system, to effectively manage operations for reactive repairs, inspections, and housing management functions. Given the urgency of the project, the solution must be operational by October 2022. This procurement opportunity presents significant potential for businesses specialising in mobile software solutions, particularly those with experience in integrating with existing management systems. Companies focused on technology for social housing and community amenities would find aligning their services with the requirements of Fife Housing Group to be highly advantageous. With a robust procurement process aimed at fostering innovation in mobile service delivery, this tender could lead to long-term partnerships and growth within the social housing sector. ## Notice Fife Housing Group currently use QL as the Housing, Repairs and finance management system. In addition to the system, we require a number of our colleagues to work in an effective mobile environment in order to deliver: 1. A reactive repairs service which is operated in the main by an internal trade team 2. An inspection service for repairs, pre-termination and voids which is currently carried out by our Maintenance officers. 3. A Housing Management function by our Housing Officers when they are working in their respective patches. The reactive repairs service is currently using our current provider's mobile platform to issue and manage internal repair jobs. The platform is changing in the near future and Fife Housing Group wants to ensure that we are using the best platform for delivering this service. The inspection service and Housing Management on-site service is currently carried out using a combination of paper and emails back to the office for colleagues to provide information and update the back office system. This is not the most effective way of delivering this service and Fife Housing Group are looking to deliver a dynamic way of retrieving information from the main system when off site, as well as updating information from a mobile solution which in turn updates the back-office system. The final element of a mobile solution is to evaluate how we use our current website (which is currently being re-built) and how we best develop this into a user friendly, effective tenant portal. Due to the tight timescale; where support for our current mobile repairs solution will end in October 2022, we are looking for the mobile solution to be built, implemented and live by this deadline. Any new solution must interface seamlessly with our current back-office system; QL ### Lot Information Lot 1 Fife Housing Group currently use QL as the Housing, Repairs and finance management system. In addition to the system, we require a number of our colleagues to work in an effective mobile environment in order to deliver: 1. A reactive repairs service which is operated in the main by an internal trade team 2. An inspection service for repairs, pre-termination and voids which is currently carried out by our Maintenance officers. 3. A Housing Management function by our Housing Officers when they are working in their respective patches. The reactive repairs service is currently using our current provider's mobile platform to issue and manage internal repair jobs. The platform is changing in the near future and Fife Housing Group wants to ensure that we are using the best platform for delivering this service. The inspection service and Housing Management on-site service is currently carried out using a combination of paper and emails back to the office for colleagues to provide information and update the back office system. This is not the most effective way of delivering this service and Fife Housing Group are looking to deliver a dynamic way of retrieving information from the main system when off site, as well as updating information from a mobile solution which in turn updates the back-office system. The final element of a mobile solution is to evaluate how we use our current website (which is currently being re-built) and how we best develop this into a user friendly, effective tenant portal. Due to the tight timescale; where support for our current mobile repairs solution will end in October 2022, we are looking for the mobile solution to be built, implemented and live by this deadline. Any new solution must interface seamlessly with our current back-office system; QL Renewal: 2 x 12 month extension available for maintenance of system ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC434429 | | Notice type | PCS Notice - Website Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Dec 2021 | | Submission deadline | 23 Dec 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FIFE HOUSING GROUP | | Locality | DUNFERMLINE | | Post town | Kirkcaldy | | Postcode | KY11 8UU | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM0 Eastern Scotland | | ITL 3 | TLM01 Clackmannanshire and Fife | | Local authority | Fife | | Electoral ward | Dunfermline Central | | Westminster constituency | Dunfermline and Dollar | | Delivery location | TLM72 Clackmannanshire and Fife | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services ## Release History - 1 Dec 2021 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC434429 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC434429&idx=1 1st December 2021 - SPD - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=DEC434429&idx=2 1st December 2021 - SPD Guidance document - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC434429 Mobile solution to deliver Housing Management and Repairs Service - Fife Housing Group currently use QL as the Housing, Repairs and finance management system. In addition to the system, we require a number of our colleagues to work in an effective mobile environment in order to deliver: 1. A reactive repairs service which is operated in the main by an internal trade team 2. An inspection service for repairs, pre-termination and voids which is currently carried out by our Maintenance officers. 3. A Housing Management function by our Housing Officers when they are working in their respective patches. The reactive repairs service is currently using our current provider's mobile platform to issue and manage internal repair jobs. The platform is changing in the near future and Fife Housing Group wants to ensure that we are using the best platform for delivering this service. The inspection service and Housing Management on-site service is currently carried out using a combination of paper and emails back to the office for colleagues to provide information and update the back office system. This is not the most effective way of delivering this service and Fife Housing Group are looking to deliver a dynamic way of retrieving information from the main system when off site, as well as updating information from a mobile solution which in turn updates the back-office system. The final element of a mobile solution is to evaluate how we use our current website (which is currently being re-built) and how we best develop this into a user friendly, effective tenant portal. Due to the tight timescale; where support for our current mobile repairs solution will end in October 2022, we are looking for the mobile solution to be built, implemented and live by this deadline. Any new solution must interface seamlessly with our current back-office system; QL ## Notice URLs - http:// - http://www.fifehg.org.uk - http://www.publiccontractsscotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000675239 - https://www.publiccontractsscotland.gov.uk/ - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=675239 - https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000675239. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000675239.json.