---
title: "IT Service Management Tool"
ocid: "ocds-r6ebe6-0000675958"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000675958"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000675958.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000675958.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2021-12-06"
---

# IT Service Management Tool

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000675958

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000675958)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000675958.json)

## Summary

The Scottish Government has awarded a contract for the provision of an IT Service Management Tool. This procurement falls under the services category and was conducted via an open procedure, with the main delivery location specified as the UKM region. The contract, valued at £141,841.62, was signed on 3 December 2021, marking the completion of the tender process initiated under framework NP5016/17 Software Value Added Reseller. The contract has been fulfilled by Softcat Plc, following a procurement stage that has now concluded.

This tender presents significant growth opportunities for businesses within the IT services sector, particularly those specialising in service management solutions. Companies with experience in providing technology tools and support services, especially those that can meet the specific needs outlined by the Scottish Government, would be well-suited to compete in future tenders of this nature. Engaging in such opportunities may enable businesses to establish valuable connections within the public sector, thus fostering further development and expansion.

## Notice

Provision of IT Service Management Tool

### Lot Information

Lot 1

Call-Off from Scottish Government Software Value Added Re-seller Framework for an IT Service Management Tool.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC434764 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £141,841 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8EA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Dec 2021 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC434764

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC434764
  IT Service Management Tool - Provision of IT Service Management Tool

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000675958

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000675958. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000675958.json.