---
title: "Contact Management System"
ocid: "ocds-r6ebe6-0000678347"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000678347"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000678347.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000678347.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2022-01-17"
---

# Contact Management System

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000678347

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000678347)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000678347.json)

## Summary

The procurement process for a Contact Management System was conducted by the Scottish Government, located in Edinburgh, UK. The tender, initiated under an open procedure, was aimed at enhancing stakeholder interactions and was awarded on December 23, 2021. The total contract value is £334,230.24. It has been categorised under services, specifically in the social research sector, aligning with environmental protection and general public services. All activities related to this contract are now complete.

This tender presents significant opportunities for businesses looking to expand in the public services sector, particularly those offering software solutions and stakeholder management systems. Companies with expertise in social research and those capable of demonstrating a strong proficiency in managing stakeholder communications would be well-suited to compete in similar future tenders. The successful bid by Softcat Plc underscores the potential for large-scale firms to secure substantial contracts within government frameworks.

## Notice

Contact Management System to manage interactions with stakeholders.

### Lot Information

Lot 1

Contact Management System to manage stakeholders journey by documenting contact names, addresses and communications with the organisation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437842 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £334,230 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 17 Jan 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437842

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437842
  Contact Management System - Contact Management System to manage interactions with stakeholders.

## Notice URLs

- http://
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000678347

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000678347. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000678347.json.