---
title: "CRM Scoping Consultancy"
ocid: "ocds-r6ebe6-0000678901"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000678901"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000678901.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000678901.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH CANALS"
published: "2022-01-07"
---

# CRM Scoping Consultancy

Buyer: SCOTTISH CANALS  
Current stage: Award  
OCID: ocds-r6ebe6-0000678901

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000678901)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000678901.json)

## Summary

The procurement process for the "CRM Scoping Consultancy" was conducted by Scottish Canals, located in Glasgow, UK. This initiative falls under the services industry category and was carried out through an open procedure. The contract was awarded to Waterstons on 7th January 2022, with a total value of £95,000. The process has been marked as complete, following the successful delivery of the consultancy to support the scoping exercise for a CRM system.

This tender presents significant opportunities for businesses, particularly those specialised in consultancy services and CRM system implementation. Small and medium enterprises (SMEs) like Waterstons, which have proven capabilities in digital technology and public sector projects, would be well-suited to compete for similar contracts. Companies that can efficiently support government organisations in enhancing their customer relationship management systems will find this space particularly rewarding for growth.

## Notice

To support Scottish Canals with the scoping exercise for a CRM system

### Lot Information

Lot 1

To support Scottish Canals with a scoping exercise for a CRM system

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437170 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jan 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Jan 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £95,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH CANALS |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 9SP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Canal |
| Westminster constituency | Glasgow North |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WATERSTONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 7 Jan 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437170

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437170
  CRM Scoping Consultancy - To support Scottish Canals with the scoping exercise for a CRM system

## Notice URLs

- http://
- http://www.scottishcanals.co.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000678901

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000678901. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000678901.json.