---
title: "Award of ENU-2122-0075-00 - CRM Development"
ocid: "ocds-r6ebe6-0000679074"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000679074"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000679074.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000679074.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EDINBURGH NAPIER UNIVERSITY"
published: "2023-01-30"
---

# Award of ENU-2122-0075-00 - CRM Development

Buyer: EDINBURGH NAPIER UNIVERSITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000679074

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000679074)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000679074.json)

## Summary

The Edinburgh Napier University has awarded a contract for the CRM Development project titled ENU-2122-0075-00. The project aims to integrate MS Dynamics 365 Marketing functionality to enhance the CRM system used for student recruitment activities. The tender falls under the services category and had a tender period from 14th April 2022 to 13th October 2022.

This tender presents an opportunity for businesses specializing in IT services, software development, and software integration consultancy. Businesses adept at enhancing customer relationship management systems through technology solutions would be well-suited to compete. Suppliers need to meet the requirements outlined for the project to contribute to streamlining student recruitment processes at Edinburgh Napier University.

## Notice

The project is to enhance CRM by integration of MS Dynamics 365 Marketing functionality.CRM is used by ENU Recruitment. In principle, CRM is configured to support enquiry management, email marketing and event management. In practice, utilisation is low as data quality has declined and process has come to rely on external services and manual intervention.By integrating MDM the over-arching goal is to re-establish a unified solution and processes for all student recruitment activity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN469852 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jan 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £99,725 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EDINBURGH NAPIER UNIVERSITY |
| Additional buyers | ABERDEEN CITY COUNCIL; ARGYLL AND BUTE COUNCIL; FORESTRY AND LAND SCOTLAND; ROYAL BOTANIC GARDEN EDINBURGH; SCOTTISH GOVERNMENT; SCOTTISH GOVERNMENT- SASA; THE CITY OF EDINBURGH COUNCIL |
| Locality | LOCHGILPHEAD |
| Post town | Paisley |
| Postcode | PA31 8RT |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Sighthill/Gorgie |
| Westminster constituency | Edinburgh South West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 9 |
| Supplier names | FORM BY THOUGHT; INCREMENTAL GROUP; INSIGHT DIRECT (UK; METCRAFT LIGHTING; PROFESSIONAL COST MANAGEMENT GROUP; RITEMP SERVICES; SCOTGRAIN AGRICULTURE; SOILESSENTIALS; VENESKY BROWN |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72227000 - Software integration consultancy services

## Release History

- 30 Jan 2023 at 13:34 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN469852

## Notice URLs

- http://https://forestryandland.gov.scot
- http://www.aberdeencity.gov.uk
- http://www.argyll-bute.gov.uk
- http://www.edinburgh.gov.uk
- http://www.rbge.org.uk
- http://www.scotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000679074. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000679074.json.