---
title: "ICT SERVICES - SUPPORT, INFRASTRUCTURE & TELEPHONY"
ocid: "ocds-r6ebe6-0000680065"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000680065"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000680065.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000680065.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "LOCHABER HOUSING ASSOCIATION LIMITED"
published: "2022-05-03"
---

# ICT SERVICES - SUPPORT, INFRASTRUCTURE & TELEPHONY

Buyer: LOCHABER HOUSING ASSOCIATION LIMITED  
Current stage: Award  
OCID: ocds-r6ebe6-0000680065

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000680065.json)

## Summary

The Lochaber Housing Association Limited, located in Fort William, UK, recently awarded a contract for ICT services, specifically support, infrastructure, and telephony, valued at £93,904. This tender was part of an open procedure aimed at consolidating their IT infrastructure and telephony support under one supplier. The contract was signed on 26 April 2022 and comes after a planning period that concluded with the award, demonstrating a clear interest in enhancing their operational efficiency. The tender was initiated on 18 January 2022, marking the start of a procurement process which required suppliers to submit their bids electronically by 15 February 2022.

This contract presents significant opportunities for companies specialising in IT services, particularly those adept in providing integrated infrastructure and telephony solutions. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete in this market, given their agility and direct support capabilities. With a focus on combining existing systems, suppliers that can offer comprehensive support packages and demonstrate prior experience in similar projects will likely stand out. This tender's competitive nature and its recent completion offer a chance for businesses to engage with a key player in the housing and community amenities sector.

## Notice

LHA currently contracts with an external provider to supply IT hardware and infrastructure support services and this contract comes to an end in March 2022. Support of the existing telephony system is provided by another provider. LHA is looking to combine its IT infrastructure and telephony solution supported by the same supplier, therefore, is looking to appoint a single supplier via a single contract to provide ongoing support as detailed within this document.

### Lot Information

Lot 1

Detail in Invitation to Tender

Options: Details in ITT

Renewal: Option for a 2 year extension included in ITT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY447376 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2022 |
| Submission deadline | 15 Feb 2022 |
| Future notice date | Not specified |
| Award date | 26 Apr 2022 |
| Contract period | Not specified |
| Recurrence | 3 year contract with option for 2 year extension |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £93,904 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LOCHABER HOUSING ASSOCIATION LIMITED |
| Locality | FORT WILLIAM |
| Post town | Perth |
| Postcode | PH33 6DG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Fort William and Ardnamurchan |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TECNICA |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32429000 - Telephone network equipment
- 32543000 - Telephone switchboards
- 32550000 - Telephone equipment
- 50312000 - Maintenance and repair of computer equipment
- 50323000 - Maintenance and repair of computer peripherals
- 50334130 - Repair and maintenance services of telephone switching apparatus
- 72610000 - Computer support services

## Release History

- 3 May 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY447376
- 18 Jan 2022 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN438056

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=11
  21st January 2022 - LHA ICT Services, Support, Infrastructure & Telephony ITT SPD Requirements
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=1
  18th January 2022 - Invitation to tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=10
  18th January 2022 - Invitation to tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=2
  18th January 2022 - Appendix 1 - Enclosure Checklist
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=3
  18th January 2022 - Appendix 2 - Tender Application Declaration
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=4
  18th January 2022 - Appendix 3 - Statement of non-collusion and anti-bribery compliance
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=5
  18th January 2022 - Appendix 4 - Canvassing Statement
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=6
  18th January 2022 - Appendix 5 - Declarations of interest
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=7
  18th January 2022 - Appendix 6 - Freedom of Information Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=8
  18th January 2022 - SPD (Scotland) Version 1.2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN438056&idx=9
  18th January 2022 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN438056
  ICT SERVICES - SUPPORT, INFRASTRUCTURE & TELEPHONY - LHA currently contracts with an external provider to supply IT hardware and infrastructure support services and this contract comes to an end in March 2022. Support of the existing telephony system is provided by another provider. LHA is looking to combine its IT infrastructure and telephony solution supported by the same supplier, therefore, is looking to appoint a single supplier via a single contract to provide ongoing support as detailed within this document.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY447376
  ICT SERVICES - SUPPORT, INFRASTRUCTURE & TELEPHONY - LHA currently contracts with an external provider to supply IT hardware and infrastructure support services and this contract comes to an end in March 2022. Support of the existing telephony system is provided by another provider. LHA is looking to combine its IT infrastructure and telephony solution supported by the same supplier, therefore, is looking to appoint a single supplier via a single contract to provide ongoing support as detailed within this document.

## Notice URLs

- http://
- http://www.lochaberhousing.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000680065
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=634517
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA23984
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000680065. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000680065.json.