---
title: "shared telecare alarm receiving centre (ARC) technology solution"
ocid: "ocds-r6ebe6-0000680612"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000680612"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000680612.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000680612.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "SCOTLAND EXCEL"
published: "2022-02-01"
---

# shared telecare alarm receiving centre (ARC) technology solution

Buyer: SCOTLAND EXCEL  
Current stage: Planning  
OCID: ocds-r6ebe6-0000680612

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000680612)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000680612.json)

## Summary

The procurement process, initiated by Scotland Excel, aims to secure a shared telecare alarm receiving centre (ARC) technology solution for local government services. This initiative is positioned within the health and care industry and is located in Scotland. Currently in the planning stage, the tender is projected to commence awarding procedures around 1 August 2022, following interested suppliers' expressions of interest due by 1 June 2022. The overall budget allocated for this procurement is £4 million, and the project's objective is to enhance telecare services across all Scottish councils and public bodies.

This tender presents significant opportunities for businesses specialising in digital technology and telecare solutions. Companies capable of providing innovative technological systems that facilitate the transition to digital telecare will be particularly well-suited for this procurement. The collaborative framework is designed to promote operational efficiencies and better data management, inviting suppliers who can provide innovative approaches to health and care service delivery. Engaging with this tender could enable businesses to expand their influence within the public health sector and contribute to improving services for citizens in Scotland.

## Notice

The solution will provide a common platform to enable and simplify telecare providers' move to digital telecare.Telecare providers will also work in partnership with the supplier over the contract term to use the solution to design and deliver new and innovative telecare and health / care services.

### Lot Information

provision of a shared telecare alarm receiving centre (ARC) technology solution

This Prior Information Notice (PIN) relates to the provision of a shared telecare alarm receiving centre (ARC) technology solution. The solution will provide a common platform to enable and simplify telecare providers' move to digital telecare. Telecare providers will also work in partnership with the supplier over the contract term to use the solution to design and deliver new and innovative telecare and health / care services.

It is intended for this to be a single lot framework

It is intended for this framework to be a single lot framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB439323 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2022 |
| Submission deadline | 1 Aug 2022 |
| Future notice date | 1 Jun 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTLAND EXCEL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1AR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLL Wales, TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72100000 - Hardware consultancy services

## Release History

- 1 Feb 2022 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB439323

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB439323&idx=3
  8th August 2022 - Update regarding the procurement process
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB439323&idx=2
  8th April 2022 - File holding security requirements for this project
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB439323&idx=1
  8th April 2022 - Digital Office Cyber Security file
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB439323
  shared telecare alarm receiving centre (ARC) technology solution - The solution will provide a common platform to enable and simplify telecare providers' move to digital telecare.Telecare providers will also work in partnership with the supplier over the contract term to use the solution to design and deliver new and innovative telecare and health / care services.

## Notice URLs

- http://
- http://www.scotland-excel.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000680612
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=680612
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000680612. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000680612.json.
