---
title: "Award Notice for Framework Call-Off Contract - IT Service Management (ITSM) Tool"
ocid: "ocds-r6ebe6-0000680946"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000680946"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000680946.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000680946.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "FORESTRY AND LAND SCOTLAND"
published: "2022-01-26"
---

# Award Notice for Framework Call-Off Contract - IT Service Management (ITSM) Tool

Buyer: FORESTRY AND LAND SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000680946

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000680946)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000680946.json)

## Summary

The procurement process involves Forestry and Land Scotland, which is responsible for managing this call-off contract awarded for the IT Service Management (ITSM) Tool, classified under environmental protection services. The contract was signed on 26th January 2022, and it is valued at £102,590.67. This direct award is part of the overarching Scottish Government Software Value Added Reseller framework (Ref NP5016/17) and has been classified using the open procedure of procurement. The location for this project falls under the Inverness region in the UK.

This tender presents an opportunity for businesses specializing in IT service management and software solutions to engage with the public sector. Companies with experience in delivering ITSM tools, particularly those that have previously collaborated with government frameworks or have large-scale operational capabilities, will find this contract well-suited for their expertise. The singular bid received, from Softcat Plc, indicates a competitive landscape, and businesses may explore future calls for similar services within public procurement to leverage growth opportunities.

## Notice

This is an Award Notice for a Framework call-off Contract for C0219 - IT Service Management (ITSM) Tool. This is a direct award call off contract from overarching Scottish Government Software Value Added Re-seller framework Ref NP5016/17, which is a single supplier framework.

### Lot Information

Lot 1

This is an Award Notice for a Framework call-off Contract for C0219 - IT Service Management (ITSM) Tool. This is a direct award call off contract from overarching Scottish Government Software Value Added Re-seller framework Ref NP5016/17, which is a single supplier framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN438714 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Jan 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £102,590 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FORESTRY AND LAND SCOTLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 8NW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness West |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 77 - Agricultural, forestry, horticultural, aquacultural and apicultural services

### Codes

- 77000000 - Agricultural, forestry, horticultural, aquacultural and apicultural services

## Release History

- 26 Jan 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN438714

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN438714
  Award Notice for Framework Call-Off Contract - IT Service Management (ITSM) Tool - This is an Award Notice for a Framework call-off Contract for C0219 - IT Service Management (ITSM) Tool. This is a direct award call off contract from overarching Scottish Government Software Value Added Re-seller framework Ref NP5016/17, which is a single supplier framework.

## Notice URLs

- http://
- http://www.forestryandland.gov.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000680946

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000680946. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000680946.json.