--- title: "External Support for Microsoft Agreements" ocid: "ocds-r6ebe6-0000681988" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000681988" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000681988.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000681988.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "RENFREWSHIRE COUNCIL" published: "2022-06-17" --- # External Support for Microsoft Agreements Buyer: RENFREWSHIRE COUNCIL Current stage: Award OCID: ocds-r6ebe6-0000681988 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000681988) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000681988.json) ## Summary Renfrewshire Council is currently engaged in a public procurement process aimed at appointing a service provider for "External Support for Microsoft Agreements." This procurement falls under the industry category of general public services and is primarily located in Paisley, UK. The procedure is classified as an open tender and is in the award stage, with the contract valued at £150,000. The successful bidder—Phoenix Software—was awarded the contract on 26 May 2022, which commenced on 8 July 2022 and has a one-year duration with options to extend until 7 July 2025. This procurement opportunity is particularly beneficial for small to medium-sized enterprises (SMEs) with expertise in IT service support, specifically those familiar with Microsoft products and agreements. Businesses that can provide proactive and reactive support services, ensuring minimal disruption to council operations, will be well-positioned to compete in future tenders of a similar nature. Furthermore, potential bidders are encouraged to demonstrate their capability to deliver community benefits, which may enhance their competitive edge in this public sector procurement landscape. ## Notice Renfrewshire Council is seeking to appoint an experienced Service Provider for the provision of external support for the Microsoft Agreements the Council currently has in place. This support will be required proactively and reactively to ensure minimal disruption in the use of these Microsoft products. The Contract will commence on 8 July 2022 and will be in place for a period of one year with an option to extend for 12 months on two occasions until no later than 7 July 2025. ### Lot Information Lot 1 This procurement exercise will be conducted as a Below GPA Procurement Threshold Open Tender. The specification for this requirement and instructions to tender can be found in the Invitation to Tender (ITT) document which will be uploaded to the Public Contract Scotland - Tender portal. Renewal: Option to extend for 12 months on two occasions until no later than 7th July 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451529 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Jun 2022 | | Submission deadline | 28 Feb 2022 | | Future notice date | Not specified | | Award date | 26 May 2022 | | Contract period | 8 Jul 2022 - 7 Jul 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £150,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £150,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | RENFREWSHIRE COUNCIL | | Locality | PAISLEY | | Post town | Paisley | | Postcode | PA1 1JB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Renfrewshire | | Electoral ward | Paisley East and Central | | Westminster constituency | Paisley and Renfrewshire South | | Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | PHOENIX SOFTWARE | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72250000 - System and support services - 72253000 - Helpdesk and support services - 72253200 - Systems support services - 72261000 - Software support services ## Release History - 17 Jun 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451529 - 4 Feb 2022 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB439670 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB439670 External Support for Microsoft Agreements - Renfrewshire Council is seeking to appoint an experienced Service Provider for the provision of external support for the Microsoft Agreements the Council currently has in place. This support will be required proactively and reactively to ensure minimal disruption in the use of these Microsoft products. The Contract will commence on 8 July 2022 and will be in place for a period of one year with an option to extend for 12 months on two occasions until no later than 7 July 2025. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451529 External Support for Microsoft Agreements - Renfrewshire Council is seeking to appoint an experienced Service Provider for the provision of external support for the Microsoft Agreements the Council currently has in place. This support will be required proactively and reactively to ensure minimal disruption in the use of these Microsoft products. The Contract will commence on 8 July 2022 and will be in place for a period of one year with an option to extend for 12 months on two occasions until no later than 7 July 2025. ## Notice URLs - http:// - http://www.renfrewshire.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000681988 - https://www.publictendersscotland.publiccontractsscotland.gov.uk - https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000681988. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000681988.json.