---
title: "Microsoft Unified Support"
ocid: "ocds-r6ebe6-0000685347"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000685347"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000685347.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000685347.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH COURTS AND TRIBUNALS SERVICE"
published: "2022-03-09"
---

# Microsoft Unified Support

Buyer: SCOTTISH COURTS AND TRIBUNALS SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000685347

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000685347)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000685347.json)

## Summary

The procurement process for the "Microsoft Unified Support" contract was conducted by the Scottish Courts and Tribunals Service, located in Edinburgh, UK. This tender, which falls under the services industry category, was awarded through an open procurement method, specifically via the G-Cloud 12 framework. The contract, valued at £109,326, was signed on 28th February 2022. This award concluded the tender stage of the procurement process, with a contract term set for one year without an extension option.

This contract presents a significant opportunity for businesses in the IT services sector, particularly those specialising in providing support for Microsoft products. Companies that can deliver problem resolution services and both reactive and preventative support would be particularly well-suited to compete. With a focus on cloud support, firms with experience in providing similar services could take advantage of further contracts within the same framework or related opportunities in public sector procurement.

## Notice

Contract for support across all SCTS Microsoft products providing problem resolution services and reactive and preventative support.

### Lot Information

Lot 1

Contract for support across all SCTS Microsoft products providing problem resolution services and reactive and preventative support. The contract term is for a one year period with no options for extension. This contract was procured through Lot 3 (Cloud Support) of the G-Cloud 12 framework with Crown Commercial Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR442959 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Feb 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £109,326 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH COURTS AND TRIBUNALS SERVICE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH11 3XD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Sighthill/Gorgie |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253200 - Systems support services

## Release History

- 9 Mar 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR442959

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR442959
  Microsoft Unified Support - Contract for support across all SCTS Microsoft products providing problem resolution services and reactive and preventative support.

## Notice URLs

- http://
- http://www.scotcourtstribunals.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000685347

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000685347. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000685347.json.