---
title: "Professional Award in Complaints Handling & Investigation BTEC Level 5"
ocid: "ocds-r6ebe6-0000687057"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000687057"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000687057.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000687057.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH SOCIAL SERVICES COUNCIL"
published: "2022-03-16"
---

# Professional Award in Complaints Handling & Investigation BTEC Level 5

Buyer: SCOTTISH SOCIAL SERVICES COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000687057

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000687057)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000687057.json)

## Summary

The Scottish Social Services Council is seeking to enhance the capabilities of its staff in Investigator roles within the Fitness to Practise Department through a tender for a Professional Award in Complaints Handling & Investigation BTEC Level 5. This procurement process is classified as services and is currently in the award stage. The contract was signed on 16 March 2022, with a total value of £12,000. The training period was from 25 August 2021 to 26 October 2021, and the delivery location is in Dundee, UK.

This tender presents a significant opportunity for training providers, particularly those specialising in professional development in the public sector. Businesses offering educational services, especially in complaints handling and investigation training, would be well-positioned to compete for similar contracts. The experience of conducting previous training programmes and the ability to deliver tailored content could enhance the chances of securing future contracts in this sector.

## Notice

Professional Award in Complaints Handling & Investigation BTEC Level 5 for the staff in Investigator roles in the Fitness to Practise Department. Commenced 25/08/2021 till 26/10/2021

### Lot Information

Lot 1

Professional Award in Complaints Handling & Investigation BTEC Level 5 for the staff in Investigator roles in the Fitness to Practise Department. Commenced 23/08/2021 till 26/10/2021

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR443615 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 16 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £12,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH SOCIAL SERVICES COUNCIL |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4NY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | West End |
| Westminster constituency | Dundee Central |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOND SOLON |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80530000 - Vocational training services

## Release History

- 16 Mar 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR443615

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR443615
  Professional Award in Complaints Handling & Investigation BTEC Level 5 - Professional Award in Complaints Handling & Investigation BTEC Level 5 for the staff in Investigator roles in the Fitness to Practise Department. Commenced 25/08/2021 till 26/10/2021

## Notice URLs

- http://
- http://www.sssc.uk.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000687057

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000687057. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000687057.json.