---
title: "The Vaccination Programme: User Journeys and Experiences"
ocid: "ocds-r6ebe6-0000687484"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000687484"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000687484.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000687484.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2022-03-18"
---

# The Vaccination Programme: User Journeys and Experiences

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000687484

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## Summary

The Scottish Government has completed a procurement process titled "The Vaccination Programme: User Journeys and Experiences," aimed at qualitative research into the Covid-19 and flu vaccination experiences in Scotland, particularly focusing on disadvantaged groups and younger individuals. The procurement method utilised was an open procedure within the services industry category, with a contract value of £90,000. The award was signed on 28 January 2022, and the research will inform the planning of Tranche 3 of the vaccine programme starting in April 2022. The contracting authority is located in Edinburgh, Scotland.

This tender presents significant opportunities for businesses specialising in health and social care research, particularly those with expertise in qualitative methodologies and experience working with diverse populations. Companies that can effectively analyse user experiences and provide insights to improve service delivery would be well-suited to participate in similar future tenders. Small and medium enterprises (SMEs), especially those like Ipsos MORI Scotland, which successfully secured this contract, may find a competitive edge by tailoring their offerings to meet the specific needs outlined in government contracts.

## Notice

Health and Social Care Analysis, as part of the Scottish Government, would like to commission qualitative research into user journeys and experiences of the Covid-19 and flu vaccination programmes in Scotland for disadvantaged groups and younger people. These groups may have found access to vaccine more difficult for a range of reasons and are more likely to have lower vaccine uptake overall. The research is intended to provide rich and detailed insight on both highly practical and wider experiences of these programmes to inform planning of Tranche 3 of the vaccine programme (starting April 2022).

### Lot Information

Lot 1

Health and Social Care Analysis, as part of the Scottish Government, would like to commission qualitative research into user journeys and experiences of the Covid-19 and flu vaccination programmes in Scotland for disadvantaged groups and younger people. These groups may have found access to vaccine more difficult for a range of reasons and are more likely to have lower vaccine uptake overall. The research is intended to provide rich and detailed insight on both highly practical and wider experiences of these programmes to inform planning of Tranche 3 of the vaccine programme (starting April 2022).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR443887 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Jan 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £90,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS MORI SCOTLAND |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 18 Mar 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR443887

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR443887
  The Vaccination Programme: User Journeys and Experiences - Health and Social Care Analysis, as part of the Scottish Government, would like to commission qualitative research into user journeys and experiences of the Covid-19 and flu vaccination programmes in Scotland for disadvantaged groups and younger people. These groups may have found access to vaccine more difficult for a range of reasons and are more likely to have lower vaccine uptake overall. The research is intended to provide rich and detailed insight on both highly practical and wider experiences of these programmes to inform planning of Tranche 3 of the vaccine programme (starting April 2022).

## Notice URLs

- http://
- http://www.scotcourts.gov.uk/the-courts/court-locations/edinburgh-sheriff-court-and-justice-of-the-peace-court
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000687484

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000687484. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000687484.json.