---
title: "Provision of Agresso System Support Services"
ocid: "ocds-r6ebe6-0000687831"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000687831"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000687831.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000687831.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH ENVIRONMENT PROTECTION AGENCY"
published: "2022-08-15"
---

# Provision of Agresso System Support Services

Buyer: SCOTTISH ENVIRONMENT PROTECTION AGENCY  
Current stage: Award  
OCID: ocds-r6ebe6-0000687831

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## Summary

The Scottish Environment Protection Agency has awarded a contract for the provision of Agresso System Support Services to Hennessy IT Consulting Limited. The procurement process was finalised on 30th June 2022. The contract, valued at £360,000.00 GBP, is currently active. The service category is "services", and the procurement was done through an open procedure. The contract involves providing technical support and staff training for the agency's ERP application for an initial period of 36 months, with a possible 24-month extension. This opportunity was part of a tender process initiated by SEPA.

This tender presents an opportunity for small and medium-sized businesses offering technical support services to compete for a long-term contract with the Scottish Environment Protection Agency. Businesses with expertise in Unit 4 ERP support and training services, especially in the environmental protection industry, would be well-suited to pursue this opportunity. The agency is located in Stirling, UK, and the deadline for tender submissions was 6th May 2022. Interested suppliers are encouraged to review the tender documentation and submit their proposals electronically via the specified submission method.

## Notice

SEPA are seeking to appoint a supplier to provide second level Unit 4 ERP technical support and staff training on all aspects of SEPA's Unit4 ERP application for a period of 36 months, with an option to extend for a further 24 months subject to mutual agreement. Currently in use is an on-premise solution which has recently been updated to version 7.9, operating on three environments; Live, Pre-Production and Test.

### Lot Information

Lot 1

SEPA is seeking to appoint a supplier to provide second level Unit 4 ERP technical support and staff training on all aspects of SEPA's Unit4 ERP application for a period of 36 months, with an option to extend for a further 24 months subject to mutual agreement. Currently in use is an on-premise solution which has recently been updated to version 7.9, operating on three environments; Live, Pre-Production and Test.

Renewal: Initial 36 month period with option to extend by a further 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG456325 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2022 |
| Submission deadline | 6 May 2022 |
| Future notice date | Not specified |
| Award date | 30 Jun 2022 |
| Contract period | Not specified |
| Recurrence | 12 - 18 months before end date |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £600,000 |
| Awards value | Not specified |
| Contracts value | £360,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH ENVIRONMENT PROTECTION AGENCY |
| Locality | STIRLING |
| Post town | Falkirk and Stirling |
| Postcode | FK9 4TZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Stirling |
| Electoral ward | Stirling North |
| Westminster constituency | Stirling and Strathallan |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HENNESSY IT CONSULTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 80 - Education and training services

### Codes

- 72250000 - System and support services
- 72611000 - Technical computer support services
- 80533100 - Computer training services

## Release History

- 15 Aug 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG456325
- 1 Apr 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR445036

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=12
  26th April 2022 - Evaluation Guide and Award Criteria
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=13
  26th April 2022 - Evaluation Guide and Award Criteria
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=5
  20th April 2022 - Evaluation Guide and Award Criteria
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=10
  20th April 2022 - Q&A Log
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=11
  20th April 2022 - Q&A Log
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=6
  8th April 2022 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=9
  8th April 2022 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=1
  1st April 2022 - ITT Covering Letter
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=2
  1st April 2022 - Instructions to Tenderers
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=3
  1st April 2022 - SPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=4
  1st April 2022 - Specification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=7
  1st April 2022 - Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR445036&idx=8
  1st April 2022 - Form of Tender
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR445036
  Provision of Agresso System Support Services - SEPA are seeking to appoint a supplier to provide second level Unit 4 ERP technical support and staff training on all aspects of SEPA's Unit4 ERP application for a period of 36 months, with an option to extend for a further 24 months subject to mutual agreement. Currently in use is an on-premise solution which has recently been updated to version 7.9, operating on three environments; Live, Pre-Production and Test.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG456325
  Provision of Agresso System Support Services - SEPA are seeking to appoint a supplier to provide second level Unit 4 ERP technical support and staff training on all aspects of SEPA's Unit4 ERP application for a period of 36 months, with an option to extend for a further 24 months subject to mutual agreement. Currently in use is an on-premise solution which has recently been updated to version 7.9, operating on three environments; Live, Pre-Production and Test.

## Notice URLs

- http://
- http://www.sepa.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000687831
- https://www.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000687831. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000687831.json.