---
title: "The provision of support for Docman 7.X and Docman Transfer as used in GP Practices in Scotland"
ocid: "ocds-r6ebe6-0000688260"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000688260"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000688260.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000688260.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2022-04-21"
---

# The provision of support for Docman 7.X and Docman Transfer as used in GP Practices in Scotland

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Award  
OCID: ocds-r6ebe6-0000688260

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000688260.json)

## Summary

The Common Services Agency, more commonly known as NHS National Services Scotland (NSS), has completed a procurement process for the contract titled "The provision of support for Docman 7.X and Docman Transfer as used in GP Practices in Scotland." This procurement falls under the health services industry and was conducted in Scotland. The award procedure was limited, without prior publication of a call for competition, and the contract was signed on 21 April 2022, amounting to £2,937,000. This contract is for a maximum period of four years and addresses the vital support for clinical records management used by GP practices across various locations in Scotland.

This procurement presents a significant opportunity for businesses, particularly those specialising in healthcare IT services and software support, to align with NHS Scotland's needs. Companies with experience in providing software solutions and support, particularly those familiar with electronic clinical records management systems, will find themselves well-suited to compete in similar future tenders. With the NHS's focus on continuity of service amid substantial prior investment, businesses that can demonstrate the capacity to deliver high-quality services will likely benefit from such contracts, which not only ensure ongoing operations but also contribute to the overall efficiency of NHS services.

## Notice

This is a contract award notice, following publicaton of a voluntary ex ante transparency (VEAT) notice. --- The provision of support for software in which the contracting authority holds a perpetual licence and which is used to support clinical records management in and between GP practices within NHS Scotland which in turn deliver critical clinical services to citizens.

### Lot Information

Lot 1

The provision of support for software in which the contracting authority holds a perpetual licence and which is used to support clinical records management in and between GP practices within NHS Scotland which in turn deliver critical clinical services to citizens. --- The contract will provide continuity of service based upon the existing solution in which there has been significant prior investment, development of expertise within the user community and on which current operational processes within GP practices and the wider NHS Scotland rely. --- The contract will be for a maximum period of 4 years or until a successor system is implemented for which an Outline Business Case to proceed to tender has been approved.

### Procurement Information

The contracting authority holds a perpetual licence to use the relevant software and the supplier is the exclusive sub-contractor providing support for that software within the geographical area of Scotland. Through that sub-contract the supplier has access to the necessary support from the owner of the intellectual property rights in the Software and is therefore the only economic operator who can supply the required support services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR446514 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,937,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROTECH SUPPORT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Apr 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR446514
- 29 Mar 2022 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR444672

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR444672
  The provision of support for Docman 7.X and Docman Transfer as used in GP Practices in Scotland - This is a voluntary ex ante transparency (VEAT) notice. The provision of support for software in which the contracting authority holds a perpetual licence and which is used to support clinical records management in and between GP practices within NHS Scotland which in turn deliver critical clinical services to citizens.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR446514
  The provision of support for Docman 7.X and Docman Transfer as used in GP Practices in Scotland - This is a contract award notice, following publicaton of a voluntary ex ante transparency (VEAT) notice. --- The provision of support for software in which the contracting authority holds a perpetual licence and which is used to support clinical records management in and between GP practices within NHS Scotland which in turn deliver critical clinical services to citizens.

## Notice URLs

- http://
- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000688260

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000688260. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000688260.json.