---
title: "Oracle Technical Support Services"
ocid: "ocds-r6ebe6-0000689626"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000689626"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000689626.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000689626.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH COURTS AND TRIBUNALS SERVICE"
published: "2022-04-12"
---

# Oracle Technical Support Services

Buyer: SCOTTISH COURTS AND TRIBUNALS SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000689626

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000689626)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000689626.json)

## Summary

The Scottish Courts and Tribunals Service has awarded a contract titled "Oracle Technical Support Services" aimed at providing access to product updates and technical support for Oracle software. The procurement process utilised an open procedure and was completed on 30 March 2022, after the award was made. The main category of procurement is services, and the contract's value is £142,599.39. The related delivery addresses are located in the UK, specifically Edinburgh, where the buyer's office is situated at Saughton House, Broomhouse Drive.

This tender presents an excellent opportunity for businesses specialising in software support and IT services, particularly those with capabilities in Oracle products. Companies that can offer technical assistance and product updates would be particularly well-suited to compete in this market. With the use of the Crown Commercial Services Back Office Software framework, businesses familiar with public sector procurement practices are encouraged to explore similar opportunities to enhance their growth and service offerings in the public sector.

## Notice

This contract will provide access to product updates, as well as technical support and assistance for Oracle software products.

### Lot Information

Lot 1

This contract will provide access to product updates, as well as technical support and assistance for Oracle software products. SCTS used the Crown Commercial Services Back Office Software framework (RM6194) to source the services via Direct Award to Oracle.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR445935 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £142,599 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH COURTS AND TRIBUNALS SERVICE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH11 3XD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Sighthill/Gorgie |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 12 Apr 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR445935

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR445935
  Oracle Technical Support Services - This contract will provide access to product updates, as well as technical support and assistance for Oracle software products.

## Notice URLs

- http://
- http://www.scotcourtstribunals.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000689626

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000689626. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000689626.json.