---
title: "02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government"
ocid: "ocds-r6ebe6-0000692452"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000692452"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000692452.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000692452.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH PRISON SERVICE"
published: "2023-05-05"
---

# 02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government

Buyer: SCOTTISH PRISON SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000692452

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## Summary

The Scottish Prison Service, on behalf of Scottish public bodies, has awarded a contract for an Employee Assistance Programme (EAP) and Welfare Services. The contract was valued at £1,247,010 and signed on 17th April 2023. The services aim to support employees with personal and work-related issues, including telephone counselling and welfare services. The tender was part of a collaborative procurement involving about 40 Collaborative Partners, with a focus on public order and safety.

This tender presents an opportunity for businesses in the services sector to provide Employee Assistance Programmes and Welfare Services. Companies offering crisis intervention, counselling services, and advocacy will find this tender suitable. The procurement process involved multiple Scottish authorities, including the Scottish Prison Service and other public bodies, showing a commitment to employee well-being and effective management of personal and work-related challenges.

## Notice

SPS have led acollaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP) and Welfare Services. The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.

### Lot Information

Lot 1

The SPS commenced this procurement process in good faith and with the intention of awarding a framework. Following publication of the Contract Notice, an Invitation to Tender (ITT) including the Single Procurement Document (Scotland) (SPD) was published by SPS and was made available to bidders on Public Contract Scotland-Tender (PCS-T). Tender responses were then evaluated by the SPS in accordance with the ITT

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY477879 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2023 |
| Submission deadline | 2 Feb 2023 |
| Future notice date | 27 Jun 2022 |
| Award date | 17 Apr 2023 |
| Contract period | Not specified |
| Recurrence | It is expected that the procurement process for the re-tender of this framework agreement will commence circa 8 months prior to contract award. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,247,010 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH PRISON SERVICE |
| Additional buyers | CROWN OFFICE AND PROCURATOR FISCAL SERVICE; HISTORIC ENVIRONMENT SCOTLAND; SCOTTISH COURTS AND TRIBUNALS SERVICE; SCOTTISH FIRE AND RESCUE SERVICE; SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9HW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORKING ON WELLBEING TRADING AS OPTIMA HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312320 - Counselling services
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 5 May 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY477879
- 22 Dec 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC467639
- 2 Jun 2022 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN450210

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN450210
  02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government - SPS are leading a collaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP). The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services required include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC467639
  02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government - SPS are leading a collaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP). The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services required include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY477879
  02020 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government - SPS have led acollaborative procurement on behalf of a range of Scottish public bodies (circa 40 Collaborative Partners with an employee headcount circa 34,000) to secure a provider of an Employee Assistance Programme (EAP) and Welfare Services. The Services are intended to provide support to employees by providing access to confidential advisory and supportive interventions to deal with any personal/work related problems. Services include: telephone counselling, information services, advice for carers, service's to management staff, face to face counselling sessions, and referral procedures. Additionally there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The Welfare Service shall comprise of: crisis intervention, welfare services (including home visits) and advocacy (facilitating meetings on behalf of individuals both a support mechanism for staff and a management reporting function for Human Resource Business Partners.

## Notice URLs

- http://
- http://historicenvironment.scot
- http://www.scotcourts.gov.uk/the-courts/sheriff-court/find-a-court
- http://www.scotland.gov.uk
- http://www.sps.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000692452
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000692452. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000692452.json.