---
title: "Customer Portal"
ocid: "ocds-r6ebe6-0000696608"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000696608"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000696608.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000696608.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "GRAMPIAN HOUSING ASSOCIATION LTD"
published: "2022-06-10"
---

# Customer Portal

Buyer: GRAMPIAN HOUSING ASSOCIATION LTD  
Current stage: Tender  
OCID: ocds-r6ebe6-0000696608

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000696608)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000696608.json)

## Summary

The procurement process, initiated by Grampian Housing Association Ltd, involves a tender for the provision of a customer portal intended to be integrated with their existing housing management system. This tender falls under the goods category, specifically within the housing and community amenities sector. The project is taking place in Aberdeen, with the tender period set to conclude on 18th July 2022 at 12:00 UTC, followed by the bid opening at the same date and time. The procurement method employed is an open procedure, allowing a wide range of bidders to participate.

This tender presents a notable opportunity for businesses specialising in software development, IT services, and systems integration, especially those with experience in housing management solutions. Companies that can provide innovative customer-facing portals and have a strong background in electronic submission processes will be well-positioned to compete. The potential for contract renewal over a duration of up to 24 months further enhances the business opportunity for successful bidders.

## Notice

Provision of customer portal to be integrated with existing housing management system

### Lot Information

Lot 1

To provide a customer portal that will be fully integrated with existing housing management system.

Renewal: Up to a further 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN450955 |
| Notice type | OJEU - F2 - Contract Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2022 |
| Submission deadline | 18 Jul 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GRAMPIAN HOUSING ASSOCIATION LTD |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB10 1TD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Midstocket/Rosemount |
| Westminster constituency | Aberdeen South |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package

## Release History

- 10 Jun 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN450955

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=9
  13th June 2022 - Customer Portal ITT
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=10
  13th June 2022 - Customer Portal ITT
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=1
  10th June 2022 - Appendix A - GHA Customer Portal Spec
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=2
  10th June 2022 - Appendix B Tender Response Company Info
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=3
  10th June 2022 - Appendix C Single Procurement Document (SPD)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=4
  10th June 2022 - Appendix D Form of Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=5
  10th June 2022 - Appendix E Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=6
  10th June 2022 - Appendix F Tender Response Declaration
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=7
  10th June 2022 - Appendix G Tender Response Anti-Collusion, Non Canvassing, Conflict of Interest Statement
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN450955&idx=8
  10th June 2022 - Appendix I New Supplier Application Form
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN450955
  Customer Portal - Provision of customer portal to be integrated with existing housing management system

## Notice URLs

- http://
- http://www.grampianhousing.co.uk/
- http://www.publiccontractsscotland.gov.uk
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=696608
- http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000696608

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000696608. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000696608.json.
