---
title: "Provision of a Shared Alarm Receiving Centre (ARC) Technology Solution"
ocid: "ocds-r6ebe6-0000697205"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000697205"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000697205.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000697205.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTLAND EXCEL"
published: "2023-11-28"
---

# Provision of a Shared Alarm Receiving Centre (ARC) Technology Solution

Buyer: SCOTLAND EXCEL  
Current stage: Award  
OCID: ocds-r6ebe6-0000697205

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## Summary

Scotland Excel, a central purchasing body based in Paisley, UK, has completed the award of a tender for the "Provision of a Shared Alarm Receiving Centre (ARC) Technology Solution." The procurement process is in the "Award" stage and is related to the "services" industry category. The solution aims to assist councils in transitioning to digital telecare. The buying organisation has set a value of GBP 15,000,000 for the contract and signed it on November 3, 2023. Key dates include the contract award on November 3, 2023, with details available on the buyer's website.

This procurement opportunity presents businesses in the technology and security sectors with a chance to provide innovative solutions to support the digital transformation of telecare services. Companies with experience in supplying cloud-based solutions, alarm receiving centres, and security systems may find this tender particularly suitable. The openness of the procurement method and the potential for framework agreements offer long-term opportunities for business growth and collaboration with councils and member organisations in Scotland.

## Notice

The solution will provide a common platform to enable and simplify Councils' move to digital telecare and will provide for innovation and development during the Framework, as described in the Tender Documents.

### Lot Information

Lot 1

A multi-tenant cloud solution used in Alarm Receiving Centers, delivering the digital capability throughout Scotland as set out in the Tender Documents. This Tender process is for participation in a Framework Contract for the provision of a Shared Alarm Receiving Centre (ARC) Technology Solution intended to meet the needs of Scotland Excel's member Councils and Associate Members to assist in the transition from analogue to digital telephony services. In line with Regulation 72 of the Public Contracts (Scotland) Regulations 2015, Contract and Framework agreements may be modified without a new procurement procedure in accordance with this Part in some cases. Further details of the cases in this permitted can be found in the document "0422- Regulation 72", within the "Information & Instructions" folder in the "Buyer Attachments" area of the PCS-T project for this procurement. This Framework Contract is intended to provide an efficient method of engaging a single Supplier for the provision of a Shared Alarm Receiving Centre (ARC) Technology Solution to Councils and aims to ensure that the Solution is delivered in a consistent and co-ordinated way across all of Scotland.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. Please see the Invitation to Tender contained on the PCS-Tender project relevant to this procurement and the other Procurement Documents for further information.

Options: The duration of "72" months shown in II.2.7 is subject to an option exercisable at the sole discretion of Scotland Excel to terminate the contract at the end of the 4th year (as set out within the Procurement Documents).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493724 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2023 |
| Submission deadline | 21 Apr 2023 |
| Future notice date | Not specified |
| Award date | 3 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000,000 |
| Lots value | £15,000,000 |
| Awards value | Not specified |
| Contracts value | £15,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTLAND EXCEL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1AR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHUBB FIRE & SECURITY |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48900000 - Miscellaneous software package and computer systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72260000 - Software-related services
- 72268000 - Software supply services

## Release History

- 28 Nov 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493724
- 21 Apr 2023 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR476883
- 27 Mar 2023 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR474677
- 17 Mar 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR474053

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR474053
  Provision of a Shared Alarm Receiving Centre (ARC) Technology Solution - The solution will provide a common platform to enable and simplify Councils' move to digital telecare and will provide for innovation and development during the Framework, as described in the Tender Documents.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV493724
  Provision of a Shared Alarm Receiving Centre (ARC) Technology Solution - The solution will provide a common platform to enable and simplify Councils' move to digital telecare and will provide for innovation and development during the Framework, as described in the Tender Documents.

## Notice URLs

- http://
- http://www.scotland-excel.org.uk
- http://www.scotland-excel.org.uk/home/Aboutus/Ourmembers/Associate-members.aspx
- http://www.scotland-excel.org.uk/home/aboutus/Ourmembers/Local-authorities.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000697205
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000697205. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000697205.json.
