---
title: "Customer Survey Provider"
ocid: "ocds-r6ebe6-0000697883"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000697883"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000697883.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000697883.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "LINK GROUP"
published: "2022-07-07"
---

# Customer Survey Provider

Buyer: LINK GROUP  
Current stage: Tender  
OCID: ocds-r6ebe6-0000697883

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000697883)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000697883.json)

## Summary

The procurement process initiated by Link Group seeks a Customer Survey Provider for consultancy services, with a contract value of £25,000. This tender is part of the services category and is located in Central Scotland. The procurement method is an open procedure, and the tendering stage is currently active. Interested parties can submit their bids electronically until the deadline on 4 August 2022, at which point bids will be opened at Link Group's office in Edinburgh.

This tender presents significant opportunities for consulting firms specialising in market research and customer satisfaction surveys. Companies that have proven experience working with Registered Social Landlords or local authorities, and those with the requisite qualifications such as membership in the Market Research Society and relevant insurance coverage, would be well-positioned to compete. The potential for ongoing work, including the possibility of contract extension and additional ad hoc surveys, makes this an attractive opportunity for growth-focused businesses in the relevant sectors.

## Notice

Tender for consultancy services for customer surveys.

### Lot Information

Lot 1

Customer survey services

Options: The services provided by the successful consultancy will include customer satisfaction and rent consultation surveys. There is also the possibility of other ad hoc surveys.

Renewal: One year's possible extension.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL453360 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2022 |
| Submission deadline | 4 Aug 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | £25,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LINK GROUP |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH14 1RL |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Fountainbridge/Craiglockhart |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 7 Jul 2022 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL453360

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL453360&idx=1
  7th July 2022 - Customer Survey Provider ITT
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL453360&idx=2
  7th July 2022 - Customer Survey Provider SPD
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL453360&idx=3
  7th July 2022 - Draft Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL453360
  Customer Survey Provider - Tender for consultancy services for customer surveys.

## Notice URLs

- http://
- http://linkhousing.org.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000697883
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=697883
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000697883. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000697883.json.