---
title: "License and Support Agreement for the Revenues and Benefits (Team Netsol) Self-Service Claims System"
ocid: "ocds-r6ebe6-0000700193"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000700193"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000700193.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000700193.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH BORDERS COUNCIL"
published: "2022-08-05"
---

# License and Support Agreement for the Revenues and Benefits (Team Netsol) Self-Service Claims System

Buyer: SCOTTISH BORDERS COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000700193

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000700193)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000700193.json)

## Summary

The recent procurement conducted by Scottish Borders Council pertains to a license and support agreement for the Revenues and Benefits Self-Service Claims System, as part of the National G-Cloud 12 Framework. This procurement process is categorised under services and it concluded with an award made on 5th July 2022, with a contract value of £84,828.90. The buying organisation, Scottish Borders Council, is located in Newtown St Boswells, UK, and operates as a regional authority. The procurement method employed was an open procedure, indicating a competitive stance to ensure value for public funds.

This opportunity presents significant potential for business growth, particularly for software solution providers skilled in developing or supporting self-service claims systems. Companies specialising in IT services, particularly those with a focus on local authority applications and public sector contracts, would be well-positioned to engage in future tenders. Given the collaborative nature of the framework used, competitors should be prepared to demonstrate past performance and technical capabilities in order to align with the needs of local governmental processes.

## Notice

This notice reflects the call-off spend against the Crown Commercial Services National G-Cloud 12 Framework for this software solution.

### Lot Information

Lot 1

Provision of License and Support Agreement for this software system. The Award Criteria and the price and quality weightings do not apply when publishing the spend incurred at Scottish Borders Council when calling off from this collaborative National framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG455600 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jul 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £84,828 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH BORDERS COUNCIL |
| Locality | NEWTOWN ST BOSWELLS |
| Post town | Galashiels |
| Postcode | TD6 0SA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM91 Scottish Borders |
| Local authority | Scottish Borders |
| Electoral ward | Selkirkshire |
| Westminster constituency | Berwickshire, Roxburgh and Selkirk |
| Delivery location | TLM91 Scottish Borders |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TEAM NETSOL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 5 Aug 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG455600

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG455600
  License and Support Agreement for the Revenues and Benefits (Team Netsol) Self-Service Claims System - This notice reflects the call-off spend against the Crown Commercial Services National G-Cloud 12 Framework for this software solution.

## Notice URLs

- http://
- http://www.scotborders.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000700193

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000700193. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000700193.json.