---
title: "Environmental Health & Trading Standards Case Management System"
ocid: "ocds-r6ebe6-0000702082"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000702082"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000702082.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000702082.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "WEST LOTHIAN COUNCIL"
published: "2022-08-02"
---

# Environmental Health & Trading Standards Case Management System

Buyer: WEST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000702082

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000702082)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000702082.json)

## Summary

West Lothian Council has completed a tender for an "Environmental Health & Trading Standards Case Management System". This procurement falls under the services category and was conducted using an open procedure. The contract was signed on 28th July 2022, with a total value of £115,389. Located in Livingston, UK, the project aims to enhance the council's capabilities in managing various service requests and ensuring compliance with health and safety regulations. The buying organisation can be contacted through Tom Henderson via email at tom.henderson@westlothian.gov.uk or telephone at +44 1506281814.

This tender represents a valuable opportunity for businesses specialising in software solutions, particularly those focused on case management systems and regulatory compliance tools. Companies capable of offering innovative technology, strong support services, or enhanced functionality to manage client interactions and documentation will find this procurement especially relevant. Given that two bids were submitted, businesses with experience in similar projects are encouraged to explore future tenders with West Lothian Council to potentially expand their market reach and establish a long-term working relationship.

## Notice

EH & TS Case Management System

### Lot Information

Lot 1

Environmental Health & Trading Standards require to procure case management system functionality to deal with a variety of service requests utilising client and concern names and addresses databases, action records, linked documents for records management purposes, commercial inspection programmes for food safety, workplace safety, and trading standards alongside the necessary risk rating schemes to ensure proper compliance and management of these programmes.

Options: There may be a requirement to increase user licences, storage and professional services throughout the contract period. Approximate value 10,000GBP.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG455268 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Jul 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £115,389 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LOTHIAN COUNCIL |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6FF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM78 West Lothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Aug 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG455268

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG455268
  Environmental Health & Trading Standards Case Management System - EH & TS Case Management System

## Notice URLs

- http://
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000702082
- https://www.idoxgroup.com/
- https://www.westlothian.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000702082. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000702082.json.