---
title: "Award of IT Helpdesk and Support Role"
ocid: "ocds-r6ebe6-0000703544"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000703544"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000703544.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000703544.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH PARLIAMENTARY CORPORATE BODY"
published: "2022-08-18"
---

# Award of IT Helpdesk and Support Role

Buyer: SCOTTISH PARLIAMENTARY CORPORATE BODY  
Current stage: Award  
OCID: ocds-r6ebe6-0000703544

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000703544)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000703544.json)

## Summary

The Scottish Parliamentary Corporate Body in Edinburgh has completed the procurement process for the award of an IT Helpdesk and Support Role. The procurement method used was an open procedure. The contract, with a value of 67,500 GBP, was signed on 8th August 2022. The procurement was for services in the main procurement category, and it created opportunities for businesses looking to provide IT support services in the region.

This tender from the Scottish Parliamentary Corporate Body offers business growth opportunities for companies providing IT support services. Businesses with expertise in IT helpdesk support roles and large-scale service capabilities were well-suited to compete for this contract. The tender was at the award stage, following a competitive bidding process, and was awarded to Lorien Resourcing. The procurement process focused on delivering IT services to the Scottish Parliament in Edinburgh, showcasing the potential for strategic partnerships in the IT services industry.

## Notice

Award of call off contract from Interim IT Staff Services ref SP-18-015

### Lot Information

Lot 1

Call off contract from Interim IT Staff Services ref SP-18-015 for the provision of an IT helpdesk and Support role.. Original awarded 29/03/2021 for value under 50000GBP and undefined extensions. Award notice based on date of extension to value over 50000GBP being agreed

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG456683 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £67,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH PARLIAMENTARY CORPORATE BODY |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH99 1SP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LORIEN RESOURCING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 18 Aug 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG456683

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG456683
  Award of IT Helpdesk and Support Role - Award of call off contract from Interim IT Staff Services ref SP-18-015

## Notice URLs

- http://
- http://www.parliament.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000703544

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000703544. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000703544.json.