--- title: "Provision of Hotel Booking Services" ocid: "ocds-r6ebe6-0000705094" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705094" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705094.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705094.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "UNIVERSITY OF THE HIGHLANDS AND ISLANDS" published: "2022-10-25" --- # Provision of Hotel Booking Services Buyer: UNIVERSITY OF THE HIGHLANDS AND ISLANDS Current stage: Award OCID: ocds-r6ebe6-0000705094 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705094) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000705094.json) ## Summary The University of the Highlands and Islands has issued a tender titled "Provision of Hotel Booking Services" in the services category. The procurement process is currently in an active stage, with the submission deadline set for October 4, 2022. The tender aims to provide a hotel booking service for guests at Residences located in Inverness, Dornoch, Elgin, and Fort William. Businesses in the hotel and hospitality industry would find this opportunity well-suited for growth. The University of the Highlands and Islands as the buying organisation is seeking a contractor to manage online booking services on their behalf. The procurement method specified is an open procedure, allowing a broad range of businesses to participate. The tender includes key details such as the submission method (electronic submission), award period start date (October 4, 2022), and contract renewal options available. Businesses with expertise in hotel management services and online booking platforms are encouraged to engage with this tender for potential business growth opportunities. ## Notice The University of the Highlands and Islands (UHI) has a requirement for the Provision of a Hotel Booking Service. The purpose of the Hotel Booking Service is to allow 'guests' the ability to book a room at our Residences, located in Inverness, Dornoch, Elgin and Fort William. ### Lot Information Lot 1 The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in Renewal: The Contract will commence for a period of three (3) years. The University reserves the right to extend the contract for a further two (2) x twelve (12) month periods subject to satisfactory performance and continued University requirement. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462501 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Oct 2022 | | Submission deadline | 4 Oct 2022 | | Future notice date | Not specified | | Award date | 25 Oct 2022 | | Contract period | Not specified | | Recurrence | August/September 2027 | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF THE HIGHLANDS AND ISLANDS | | Locality | INVERNESS | | Post town | Inverness | | Postcode | IV3 5SQ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM2 Highlands and Islands | | ITL 3 | TLM20 Highlands and Islands | | Local authority | Highland | | Electoral ward | Inverness West | | Westminster constituency | Inverness, Skye and West Ross-shire | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 48 - Software package and information systems - 55 - Hotel, restaurant and retail trade services - 72 - IT services: consulting, software development, Internet and support - 98 - Other community, social and personal services ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 48517000 - IT software package - 55100000 - Hotel services - 55110000 - Hotel accommodation services - 55130000 - Other hotel services - 72260000 - Software-related services - 98341000 - Accommodation services ## Release History - 25 Oct 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462501 - 1 Sep 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP457816 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP457816 Provision of Hotel Booking Services - The University of the Highlands and Islands (UHI) has a requirement for the Provision of a Hotel Booking Service. The purpose of the Hotel Booking Service is to allow 'guests' the ability to book a room at our Residences, located in Inverness, Dornoch, Elgin and Fort William. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462501 Provision of Hotel Booking Services - The University of the Highlands and Islands (UHI) has a requirement for the Provision of a Hotel Booking Service. The purpose of the Hotel Booking Service is to allow 'guests' the ability to book a room at our Residences, located in Inverness, Dornoch, Elgin and Fort William. ## Notice URLs - http:// - http://www.uhi.ac.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000705094 - https://www.publictendersscotland.publiccontractsscotland.gov.uk - https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705094. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000705094.json.