---
title: "Facilities Management Services - Lot 2 Reception and Support Services"
ocid: "ocds-r6ebe6-0000705366"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705366"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705366.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705366.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HIGHLANDS AND ISLANDS ENTERPRISE"
published: "2022-12-13"
---

# Facilities Management Services - Lot 2 Reception and Support Services

Buyer: HIGHLANDS AND ISLANDS ENTERPRISE  
Current stage: Award  
OCID: ocds-r6ebe6-0000705366

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## Summary

The Highlands and Islands Enterprise is seeking suppliers to provide Facilities Management Services for buildings within the Inverness Campus. The procurement is in the tender stage, with the title "Facilities Management Services - Lot 2 Reception and Support Services". The services are categorised under the industry of economic affairs. The procurement method is an Open procedure. The deadline for submission is the 25th of October 2022. The location of the procurement is in Inverness, UK.

This tender offers opportunities for businesses capable of providing Reception and Support Services within the Inverness Campus. The procurement stage is open, and interested suppliers can bid for a single lot. Businesses in the services sector with expertise in building maintenance and management are well-suited to compete. The expected contract duration is 3 years, with a possible extension for up to 1 year. The Highlands and Islands Enterprise, as the buyer, can provide further details through their website.

## Notice

HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices. The requirements are being divided in to 5 Lots as follows: - Lot 1 Planned Preventative Maintenance & Reactive Repairs Services - Lot 2 Reception and Support Services - Lot 3 Cleaning Services - Lot 4 Waste Collection, Recycling and Management Services - Lot 5 Security Services THIS NOTICE RELATES TO LOT 2 RECEPTION AND SUPPORT SERVICES. Bidders who are interested in bidding for any of the Lots can do so by locating the respective PCS Contract Notices, which are all published on the same date with 'Facilities Management Services' in the contract description. Bidders can submit a response for one or more Lot, however, they will only be awarded one Lot. It is expected that these services will be required from 1st April 2023 for an initial period of 3 years, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

### Lot Information

Lot 1

HIE are seeking a suitably qualified and experienced supplier to provide reception and support services at An Lochran and Life Science Innovation Centre (LSIC), as well as a tenant liaison service within the NEXUS facility at Solasta House. The initial 3 year budget currently available to deliver this service is between GBP 317 250 and GBP 423 000 (excluding VAT). Contracts will be managed and administrated by HIE for other parties including, for example UHI (who will not be entering in to direct contracts with suppliers). See Tender documentation for full details.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: Contract modifications may include (but are not limited to): - Changes to building occupancy or activities which results in an increased or decreased reception resource requirement. - Addition or removal of buildings within the Campus. - to HIE's available budget to deliver these services.

Renewal: The Contract will be awarded for an initial period of 3 years with HIE having the option to extend for a period or periods together not exceeding 1 calendar year following the Initial Term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466796 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2022 |
| Submission deadline | 25 Oct 2022 |
| Future notice date | Not specified |
| Award date | 13 Dec 2022 |
| Contract period | Not specified |
| Recurrence | HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £564,000 |
| Lots value | £564,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Unsuccessful |
| Lots status | Unsuccessful |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHLANDS AND ISLANDS ENTERPRISE |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 5NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 64214200 - Telephone switchboard services
- 79992000 - Reception services
- 79993000 - Building and facilities management services
- 79993100 - Facilities management services

## Release History

- 13 Dec 2022 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466796
- 21 Sep 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP459558

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=14
  7th October 2022 - Questions and Answers from Reception Site Visit 6th October 2022
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=7
  21st September 2022 - Campus Site Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=8
  21st September 2022 - An Lochran Ground Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=9
  21st September 2022 - An Lochran First Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=10
  21st September 2022 - An Lochran Second Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=11
  21st September 2022 - LSIC Ground Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=12
  21st September 2022 - LSIC First Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=13
  21st September 2022 - Nexus Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=1
  21st September 2022 - Requirements and Tender Guidance for all Lots
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=2
  21st September 2022 - Reception and Support Services Scope of Requirements
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=3
  21st September 2022 - Reception and Support Services Pricing Proforma
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=4
  21st September 2022 - Reception and Support Services Award Criteria Tender Response Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=5
  21st September 2022 - Reception & Support Services Forms for Signature
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459558&idx=6
  21st September 2022 - Reception & Support Services Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP459558
  Facilities Management Services - Lot 2 Reception and Support Services - HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices. The requirements are being divided in to 5 Lots as follows: - Lot 1 Planned Preventative Maintenance & Reactive Repairs Services - Lot 2 Reception and Support Services - Lot 3 Cleaning Services - Lot 4 Waste Collection, Recycling and Management Services - Lot 5 Security Services THIS NOTICE RELATES TO LOT 2 RECEPTION AND SUPPORT SERVICES. Bidders who are interested in bidding for any of the Lots can do so by locating the respective PCS Contract Notices, which are all published on the same date with 'Facilities Management Services' in the contract description. Bidders can submit a response for one or more Lot, however, they will only be awarded one Lot. It is expected that these services will be required from 1st April 2023 for an initial period of 3 years, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC466796
  Facilities Management Services - Lot 2 Reception and Support Services - HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices. The requirements are being divided in to 5 Lots as follows: - Lot 1 Planned Preventative Maintenance & Reactive Repairs Services - Lot 2 Reception and Support Services - Lot 3 Cleaning Services - Lot 4 Waste Collection, Recycling and Management Services - Lot 5 Security Services THIS NOTICE RELATES TO LOT 2 RECEPTION AND SUPPORT SERVICES. Bidders who are interested in bidding for any of the Lots can do so by locating the respective PCS Contract Notices, which are all published on the same date with 'Facilities Management Services' in the contract description. Bidders can submit a response for one or more Lot, however, they will only be awarded one Lot. It is expected that these services will be required from 1st April 2023 for an initial period of 3 years, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

## Notice URLs

- http://
- http://www.hie.co.uk
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000705366
- https://www.gov.uk/guidance/check-employment-status-for-tax
- https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705366. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000705366.json.