---
title: "Facilities Management Services - Lot 3 Cleaning Services"
ocid: "ocds-r6ebe6-0000705367"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705367"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705367.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705367.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HIGHLANDS AND ISLANDS ENTERPRISE"
published: "2023-03-08"
---

# Facilities Management Services - Lot 3 Cleaning Services

Buyer: HIGHLANDS AND ISLANDS ENTERPRISE  
Current stage: Award  
OCID: ocds-r6ebe6-0000705367

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## Summary

Highlands and Islands Enterprise has awarded a contract for Facilities Management Services - Lot 3 Cleaning Services. The procurement process is complete, and Pristine Clean Services Limited has been awarded the contract valued at GBP 435,850.60. The contract was signed on 27th February 2023 and covers cleaning services for buildings within the Inverness Campus. The initial 3-year contract period runs from 1st April 2023 to 31st March 2026, with an option to extend up to 31st March 2027.

This contract presents business growth opportunities for companies providing cleaning services. Businesses experienced in providing comprehensive cleaning services with a focus on maintaining high standards and asset life cycle enhancements are well-suited to compete. The contract offers a steady income stream over the contract duration, with potential for renewal or extension beyond the initial 3-year period. Suppliers should be aware of the buyer's requirements for quality and community benefits in their submissions.

## Notice

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices. The requirements are being divided in to 5 Lots as follows: - Lot 1 Planned Preventative Maintenance & Reactive Repairs Services - Lot 2 Reception and Support Services - Lot 3 Cleaning Services - Lot 4 Waste Collection, Recycling and Management Services - Lot 5 Security Services THIS NOTICE RELATES TO LOT 3 CLEANING SERVICES.

### Lot Information

Lot 1

HIE requires a suitably qualified and experienced supplier to provide a comprehensive cleaning service within An Lochran, LSIC, Solasta House (including Nexus) and Aurora House, delivered in a safe and efficient manner. The supplier shall take responsibility for maintaining all internal cleanable areas including fixtures, fittings, furniture and finishes, to minimise degradation, enhance asset life cycle and ensure HIE's high standards and image are maintained. The initial 3 year budget currently available to deliver this service is between GBP 292 500 and GBP 390 000 (excluding VAT). Contracts will be managed and administrated by HIE for other parties including, for example UHI (who will not be entering in to direct contracts with suppliers). The contract will commence on 1st April 2023 for an initial period of 3 years to 31st March 2026, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term with the 4 year expiry date being 31st March 2027. See Tender documentation for full details.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. In accordance with Regulation 72(1)(a) of the Public Contracts (Scotland) Regulations 2015, HIE reserves the right to make changes to the volume, scope or location of the Services to be supplied under the Contract following a review of the Services by HIE, particularly with regard to demand and budgetary availability or where HIE's strategic focus changes as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government. This may result in amendments to existing requirements under the Contract. Contract modifications may include (but are not limited to): - Changes to service requirements to implement additional hygiene and cleaning measures due to Covid-19 or any other pandemic or public health emergency. - Changes to building occupancy or activities which results in an increased or decreased cleaning resource requirement. - Changes in lease agreements or occupancy which lead to areas being permanently or temporarily vacant. - Requests from occupiers or tenants to increase service provision, including number of days and number of hours required. - Addition or removal of buildings within the Campus. - Changes to task frequencies and cleaning schedules. - Changes to HIE's available budget to deliver these services.

Renewal: The Contract will be awarded for an initial period of 3 years with HIE having the option to extend for a period or periods together not exceeding 1 calendar year following the Initial Term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473156 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Mar 2023 |
| Submission deadline | 26 Oct 2022 |
| Future notice date | Not specified |
| Award date | 27 Feb 2023 |
| Contract period | Not specified |
| Recurrence | HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £520,000 |
| Lots value | £520,000 |
| Awards value | Not specified |
| Contracts value | £435,850 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHLANDS AND ISLANDS ENTERPRISE |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 5NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRISTINE CLEAN SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 79993000 - Building and facilities management services
- 79993100 - Facilities management services
- 90900000 - Cleaning and sanitation services
- 90910000 - Cleaning services
- 90911000 - Accommodation, building and window cleaning services
- 90911200 - Building-cleaning services
- 90911300 - Window-cleaning services
- 90919200 - Office cleaning services

## Release History

- 8 Mar 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473156
- 21 Sep 2022 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP459559

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=20
  18th October 2022 - Lot 3 Cleaning - Consumables
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=19
  12th October 2022 - Lot 3 - An Lochran zones
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=18
  7th October 2022 - Questions and Answers from Cleaning Services Site Visit on 6th October 2022
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=1
  21st September 2022 - Requirements and Tender Guidance for all Lots
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=2
  21st September 2022 - Cleaning Services Scope of Requirements
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=3
  21st September 2022 - Cleaning Services Pricing Proforma
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=4
  21st September 2022 - Cleaning Services Award Criteria Tender Response Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=5
  21st September 2022 - Cleaning Services Forms for Signature
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=6
  21st September 2022 - Cleaning Services Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=7
  21st September 2022 - Campus Site Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=8
  21st September 2022 - An Lochran Ground Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=9
  21st September 2022 - An Lochran First Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=10
  21st September 2022 - An Lochran Second Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=11
  21st September 2022 - LSIC Ground Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=12
  21st September 2022 - LSIC First Floor Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=13
  21st September 2022 - Aurora House - all areas cleaning plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=14
  21st September 2022 - Solasta House - all areas cleaning plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=15
  21st September 2022 - Nexus Cleaning plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=16
  21st September 2022 - Appendix A - Cleaning Specification Schedules
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP459559&idx=17
  21st September 2022 - Appendix B - Periodic Cleaning Schedules
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP459559
  Facilities Management Services - Lot 3 Cleaning Services - HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices. The requirements are being divided in to 5 Lots as follows: - Lot 1 Planned Preventative Maintenance & Reactive Repairs Services - Lot 2 Reception and Support Services - Lot 3 Cleaning Services - Lot 4 Waste Collection, Recycling and Management Services - Lot 5 Security Services THIS NOTICE RELATES TO LOT 3 CLEANING SERVICES. Bidders who are interested in bidding for any of the Lots can do so by locating the respective PCS Contract Notices, which are all published on the same date with 'Facilities Management Services' in the contract description. Bidders can submit a response for one or more Lot, however, they will only be awarded one Lot. It is expected that these services will be required from 1st April 2023 for an initial period of 3 years, with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR473156
  Facilities Management Services - Lot 3 Cleaning Services - THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. HIE are seeking suitably qualified and experienced suppliers to provide the Facilities Management Services covering a range of services for the buildings within the Inverness Campus (both owned by HIE and/or co-owned by HIE and the University of the Highlands and Islands (UHI); the common areas of the Campus (which are the responsibility of the ICOA) with some services also being for HIE Area Offices. The requirements are being divided in to 5 Lots as follows: - Lot 1 Planned Preventative Maintenance & Reactive Repairs Services - Lot 2 Reception and Support Services - Lot 3 Cleaning Services - Lot 4 Waste Collection, Recycling and Management Services - Lot 5 Security Services THIS NOTICE RELATES TO LOT 3 CLEANING SERVICES.

## Notice URLs

- http://
- http://www.hie.co.uk
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000705367
- https://www.gov.uk/guidance/check-employment-status-for-tax
- https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705367. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000705367.json.