---
title: "Database & Customer Relationship Management System"
ocid: "ocds-r6ebe6-0000705619"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705619"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705619.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705619.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF ABERDEEN"
published: "2022-09-02"
---

# Database & Customer Relationship Management System

Buyer: UNIVERSITY OF ABERDEEN  
Current stage: Award  
OCID: ocds-r6ebe6-0000705619

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705619)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000705619.json)

## Summary

The University of Aberdeen, located in Aberdeen, UK, has completed the procurement process for a "Database & Customer Relationship Management System" aimed at managing alumni relationships. The procurement method used was a limited award procedure without prior competition. The contract has been awarded to Blackbaud Europe Ltd for providing their software solution, Raiser's Edge NXT, crucial for day-to-day operations due to its unique fit with the University's existing systems. The contract, valued at 55,204 GBP, was signed on September 2, 2022.

This tender presents an opportunity for businesses in the goods category, especially those offering database and customer relationship management solutions, to engage with the University of Aberdeen. As the contract has been awarded without prior competition due to technical reasons, businesses with innovative and critical solutions tailored to specific organisational needs could find success in similar future procurements by the University. Understanding the buyer's unique requirements and tailoring proposals to address those needs effectively can increase the chances of competing successfully in such procurement processes.

## Notice

Database and Customer Relationship Management System for the University's Alumni

### Lot Information

Lot 1

Database & Customer Relationship Management System for University's Alumni Under Regulation Reg 6(1)(b)(ii) of the Procurement (Scotland) Regulations 2016, a contracting authority may award a contract without competition based on the following justification: Competition is absent for technical reasons (only if it is not caused by artificial narrowing down of the parameters of the procurement and no reasonable alternative or substitute exists). Raiser's Edge NXT provided by Blackbaud is the sole depository for graduate information held by the University. It is critical to day-to-day operations and is irreplaceable at this stage. A formal procurement process will be carried out in the near future for a contract for September 2023 onwards.

### Procurement Information

Database & Customer Relationship Management System for University's Alumni Under Regulation Reg 6(1)(b)(ii) of the Procurement (Scotland) Regulations 2016, a contracting authority may award a contract without competition based on the following justification: Competition is absent for technical reasons (only if it is not caused by artificial narrowing down of the parameters of the procurement and no reasonable alternative or substitute exists). Raiser's Edge NXT provided by Blackbaud is the sole depository for graduate information held by the University. It is critical to day-to-day operations and is irreplaceable at this stage. A formal procurement process will be carried out in the near future for a contract for September 2023 onwards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP458069 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £55,204 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF ABERDEEN |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB24 3FX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Tillydrone/Seaton/Old Aberdeen |
| Westminster constituency | Aberdeen North |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BLACKBAUD EUROPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Sep 2022 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP458069

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP458069
  Database & Customer Relationship Management System - Database and Customer Relationship Management System for the University's Alumni

## Notice URLs

- http://
- http://www.abdn.ac.uk/procurement
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000705619

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705619. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000705619.json.