---
title: "Award of Call Confirm Live Support and Maintenance Contract Renewal"
ocid: "ocds-r6ebe6-0000705916"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705916"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705916.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000705916.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "COMHAIRLE NAN EILEAN SIAR"
published: "2023-02-02"
---

# Award of Call Confirm Live Support and Maintenance Contract Renewal

Buyer: COMHAIRLE NAN EILEAN SIAR  
Current stage: Award  
OCID: ocds-r6ebe6-0000705916

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## Summary

The procurement process for the "Award of Call Confirm Live Support and Maintenance Contract Renewal" was initiated by Comhairle nan Eilean Siar. This contract falls under the services category and is being procured through a direct method. The tender period is set between April 1, 2023, and March 31, 2026, with a total contract value of £214,994.4. Access UK Limited was the awarded supplier.

This tender presents an opportunity for businesses in the industry-specific software package sector. Companies providing software solutions for homecare monitoring and scheduling may find this tender suitable for competition. Comhairle nan Eilean Siar aimed to renew a support and maintenance contract through a single supplier award, offering a potential long-term partnership for the successful bidder.

## Notice

Please provide a quote for a 3 year support and maintenance contract for Call Confirm Live Homecare Monitoring and Scheduling system as per the ESPO framework 394_19 Electronic Homecare Monitoring and Scheduling Solutions guidance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB470192 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | The contract is awarded to a single supplier without competition. |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Feb 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £214,994 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMHAIRLE NAN EILEAN SIAR |
| Additional buyers | ABERDEENSHIRE COUNCIL; CLACKMANNANSHIRE COUNCIL; CONSUMER SCOTLAND; DUMFRIES AND GALLOWAY COUNCIL; EAST LOTHIAN COUNCIL; EDUCATION SCOTLAND; FORESTRY AND LAND SCOTLAND; HIGHLANDS AND ISLANDS ENTERPRISE; INVERCLYDE COUNCIL; NATIONAL LIBRARY OF SCOTLAND; NHS GREATER GLASGOW AND CLYDE; PERTH & KINROSS COUNCIL; SCOTTISH GOVERNMENT; SOCIAL SECURITY DIRECTORATE; SOUTH LANARKSHIRE COUNCIL; THE CITY OF EDINBURGH COUNCIL; THE HIGHLAND COUNCIL; THE JAMES HUTTON INSTITUTE; TRANSPORT PLANNING & ENGINEERING LTD; UNIVERSITY OF STRATHCLYDE; UNIVERSITY OF THE WEST OF SCOTLAND |
| Locality | HAMILTON |
| Post town | Motherwell |
| Postcode | ML11 7AX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Na h-Eileanan Siar |
| Electoral ward | Steòrnabhagh a Deas |
| Westminster constituency | Na h-Eileanan an Iar |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 50 |
| Supplier names | 55 NORTH NETWORK; ACCESS; ACORN PRINCIPLE PLUS; ASA RECRUITMENT (QUICK QUOTES; AVISON YOUNG (UK; BLAKE STEVENSON; BOXXE; BRAMBLE HUB; BSL INTERIORS; BURNFIELD DEMOLITION; CARDIFF UNIVERSITY; CETERIS (SCOTLAND; CHEMCEM SCOTLAND; CLAREMONT OFFICE FURNITURE; COLIN WARNOCK ASSOCIATES; CRAIGFORTH CONSULTANCY AND RESEARCH; DELL; DELOITTE; DFFC; DUNCAN WEMYSS; EKOSGEN; FORMATANK; GEORGE BEATTIE & SONS; GVAV; HARVEY NASH; HENDERSON LOGGIE; LOCKIT SAFE; LORIEN RESOURCING; MAM CONTRACTING; MATTER OF FOCUS; MAXI CONSTRUCTION; MITCHELL DIESEL LIMITED, TRADING AS MITCHELL POWERSYSTEMS; MPMH CONSTRUCTION; NITH VALLEY CONSTRUCTION; PERTEMPS RECRUITMENT PARTNERSHIP; REGEN WASTE; RESOURCE FUTURES; RISK MANAGEMENT PARTNERS; RSK ADAS; SANGSTER ELECTRICAL; SOILESSENTIALS; T & N GILMARTIN (CONTRACTORS; THE CREATIVE CORE GROUP; TILHILL FORESTRY; UK DOCKS MARINE SERVICES; VENESKY BROWN; VENESKY-BROWN RECRUITMENT; VERMICON; WYRE MARINE SERVICES; YOUGOV |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 2 Feb 2023 at 10:26 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB470192

## Notice URLs

- http://https://forestryandland.gov.scot
- http://https://www.cne-siar.gov.uk
- http://www.aberdeenshire.gov.uk
- http://www.clacks.gov.uk/business/corporateprocurementprocess/
- http://www.dumgal.gov.uk
- http://www.eastlothian.gov.uk
- http://www.edinburgh.gov.uk
- http://www.educationscotland.gov.uk/
- http://www.hie.co.uk
- http://www.highland.gov.uk/
- http://www.hutton.ac.uk
- http://www.inverclyde.gov.uk
- http://www.nhsggc.scot/about-us/procurement/
- http://www.nls.uk
- http://www.pkc.gov.uk
- http://www.scotland.gov.uk
- http://www.southlanarkshire.gov.uk
- http://www.strath.ac.uk/
- http://www.tpande.org
- http://www.uws.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000705916. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000705916.json.